Issue on reload page with activated filters
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
When I have a filter activated and reload the page it changes from taxonomy page to archive page resulting in changing the product page title.
Moreover, when clearing the filter it brings all the products irrelevant of the taxonomy we are at, and every filter on the website.
For example,
- Go to this page https://porcelana.gr/generic-katigoria-eidoy/toihoy/
- Activate a filter , https://porcelana.gr/generic-katigoria-eidoy/toihoy/swoof/onsale/
- Reload page
- Clear all filters
- We are still at this taxonomy https://porcelana.gr/generic-katigoria-eidoy/toihoy/ but with every products in the website.
How could this issue be resolved?
Hello
Please check these options in Advanced->Options - https://share.pluginus.net/image/i20240619121522.png
if no luck - Please disable SEO URL - https://share.pluginus.net/image/i20240619121740.png
Hello,
Thank you for the prompt reply. It seems that the"Disable swoof influence" resolved the issue.
Where can I find the"Additional check of the catefory page"? I don't have it on my options.
Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - and this option should appear