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Iphone problem

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
codeart032(@codeart032)
30 Posts
Customers
February 13, 2025, 20:28

HI,

please check this:

https://ibb.co/k29kCJbw
https://ibb.co/q3MXvB58

http://www.cajkam.rs

on Iphone 15 Pro Max

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 14, 2025, 11:25

Hello

Please  check  this  option - https://share.pluginus.net/image/i20250214112543.png

#2
codeart032(@codeart032)
30 PostsTopic Author
Customers
February 17, 2025, 13:51

Hi,

Thanks for your time. We have resolved the issue with custom CSS.

However, I have a more complex problem on iPhone devices.

Please check the video: https://streamable.com/qw1zkz.

If you visit https://cajkam.rs/ on a mobile device, open the menu, select"Putničke," and you will see the issue shown in the video—the menu disappears after selecting a value.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 18, 2025, 11:36

Hello

Unfortunately, I can't repeat this error.

It's very hard to understand what exactly you pressed in the video. Can you describe in more detail what I had to do to get the error?

#4
codeart032(@codeart032)
30 PostsTopic Author
Customers
February 18, 2025, 13:49

Hi, no problem, and thanks for your time!

Here’s a detailed explanation of the issue:

  1. The user visits this page: https://cajkam.rs/kupi-gume/?pretraga=1&pa_tip-gume=putnicke.
  2. In the sidebar filter, the first dropdown (Tire Type) is correctly set to"Putničke" .
  3. The user then selects a value in the second dropdown (Season - Sezona) and initiates filtering.
  4. After filtering, all other dropdowns in the sidebar disappear.

This is the issue that needs to be resolved.

Thanks,
P

#5
codeart032(@codeart032)
30 PostsTopic Author
Customers
February 20, 2025, 16:48

Any update?

 

thanks,

P

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 21, 2025, 12:09

Hello

Sorry for the delay! We checked this and were unable to reproduce this error.

We have forwarded this to the developer and are awaiting a response from him.

 

#7