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instock only enabled - empty attributes showing

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Santiago(@santiago)
3 Posts
Customers
April 14, 2020, 05:29

Hi,

I would please like some help with the plug-in. Here's a simple test:

https://bellainsella.com/brands/met/?swoof=1&stock=instock&pa_talla=u&really_curr_tax=299-product_brand

If you see, the instock option is forced to always be enabled. When applying this filter for Size U, some helmets are displayed which don't have that size available.

What could it be? Thanks.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2020, 12:45

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
Santiago(@santiago)
3 PostsTopic Author
Customers
April 14, 2020, 18:37

Hi,

I've shared the data.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 15, 2020, 13:36

Hello

I checked eight products (if the error in another product give me a link please)

My   test - https://c2n.me/4727lAV.mp4 - as you can see there are no variations that have the size U and zero balance in stock.

Exanle - https://bellainsella.com/shop/accesorios/cascos/met-helmet-idolo-ce-black-matt/ - This product is displayed because it has this attribute - https://c2n.me/4727O5D.png - but if you add an variation with this size and the quantity in stock will be zero - The product will not appear in this search query.

#4
Santiago(@santiago)
3 PostsTopic Author
Customers
April 15, 2020, 19:40

Hi Pablo,

Ok I see, it would be great if those wouldn't show either since there is not variation, maybe for a future update. But I see we can also fix it in our side.

Thanks Pablo.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2020, 11:58

Hello

Unfortunately, changing the filtering behavior is not possible. Because the search goes on parent products and only parent products are displayed on the shop page

#6