Incorrect sales price for planned sales

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areaweb(@areaweb)

2 Posts

Customers

November 22, 2023, 13:19

Quote from areaweb on November 22, 2023, 13:19

Good morning,
we planned with bulk editor of the products in sales.
Yesterday for today.
Today we see them correctly in sales but with the regular price and not with the sales price.
Can you tell us why? Could it be due to a time issue?

Image link to see the problem

https://drive.google.com/file/d/1FcOZlB_i-zHRIXt0xn5GQPp51DwZAVRF/view?usp=drive_link

https://drive.google.com/file/d/1-SLrzU_Jic3NO7a_E2iR9ESeP63bmSJl/view?usp=sharing

 

Thanks and Regards

Good morning,
we planned with bulk editor of the products in sales.
Yesterday for today.
Today we see them correctly in sales but with the regular price and not with the sales price.
Can you tell us why? Could it be due to a time issue?

Image link to see the problem

https://drive.google.com/file/d/1FcOZlB_i-zHRIXt0xn5GQPp51DwZAVRF/view?usp=drive_link

https://drive.google.com/file/d/1-SLrzU_Jic3NO7a_E2iR9ESeP63bmSJl/view?usp=sharing

 

Thanks and Regards

#1

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

November 22, 2023, 13:45

Quote from Pablo Borysenco on November 22, 2023, 13:45

Hello

What plugin version number are you using?

Do you use third party plugins that change prices?

Hello

What plugin version number are you using?

Do you use third party plugins that change prices?

#2

areaweb(@areaweb)

2 PostsTopic Author

Customers

November 22, 2023, 15:04

Quote from areaweb on November 22, 2023, 15:04

Hello,

we are using version 2.1.4.

We do not use third party plugins for change prices.

The problem only occurs when we postpone the sales activation date.

Thanks for you reply

Hello,

we are using version 2.1.4.

We do not use third party plugins for change prices.

The problem only occurs when we postpone the sales activation date.

Thanks for you reply

#3

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

November 23, 2023, 10:32

Quote from Pablo Borysenco on November 23, 2023, 10:32

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  ftp+wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Give me a link to a product that I can edit for testing

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  ftp+wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Give me a link to a product that I can edit for testing

#4