Incorrect quantities are displayed for some category/attribute
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Using the multi drop-down filter type (and with counting enabled), the wrong piece counts are displayed for each category/attribute. This is usually much less than the actual number of items, but I have not been able to find out what could be causing the miscalculation.
What could be the problem?
Hello
It may depend on your template. Or the search cache is not cleared
Drop me exact link to the issue.
Hi,
here is the link of the page with issue: https://eurotrade.hu/jarmu/
You can check it: the quantities under the icons are the real data (they are displayed by a custom function), on the other hand, the filter shows completely different and not real numbers: https://imgur.com/a/ZFfpQz0
Search cache cleared, and the template is the same as before. And it worked perfectly before, only to break down after an update.
Hello
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it
Hi,
Thank you! I gave you WP admin and FTP access.
Please be extremely careful, because this is a live website, it can't go down!
Thanks in advance!
Hello
Our developer will check it on Monday.
Thank you, I am looking forward to it!
Hello
Now it works correctly - https://share.pluginus.net/image/i20241118133600.png
You are using turbo mode and the problem may have been that the search file was not up to date.
So if I turn off turbo mode, will it work fine in all cases?
Hello
After changing products you should regenerate the search file
Hi,
If the WordPress Cron period is set to immediate, shouldn't it be updated automatically?
Hello
Yes, it will be updated. You have several options to choose from - https://share.pluginus.net/image/i20241120104543.png
It's just strange to me because it was set up before, but for some reason it didn't work... Anyway, luckily it seems to work now! Thank you!
Great! Welcome;)