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In Stock filter including OOS variable products

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Patrick(@patrick-3)
20 Posts
Customers
August 9, 2021, 09:17

This search https://bombdiscs.com/product-category/discs/?discsearch=1&pa_disc_type=distance-driver&stock=instock

includes this product: https://bombdiscs.com/product/dm-astronaut/

but this product is OOS on all variants. The only time a variable product shows as OOS is if all of the variants are deleted.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 9, 2021, 13:43

Hello

Can  you drop  me  wp-admin  access? - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#2
Patrick(@patrick-3)
20 PostsTopic Author
Customers
August 9, 2021, 14:28

updated

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2021, 10:42

Hello

Please  do  a test

I have updated this product and it will disappear from the search results. Perhaps it was cache

#4
Patrick(@patrick-3)
20 PostsTopic Author
Customers
August 10, 2021, 15:20

I had updated that page before and purged the cache to no avail. Here is another product in the same situation. It shows up on that same search. I updated it and purged the cache

#5
Patrick(@patrick-3)
20 PostsTopic Author
Customers
August 10, 2021, 22:07

If you make a change to the product and it works, please disclose what change you made. Because I tried editing the quantity of the variations and reverting them, as well as simply just publishing and got no change. I also cleared the cache on both the product page and the category page.

Last edited on August 10, 2021, 22:08 by Patrick · #6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 11, 2021, 11:50

Hello

Please  check  now

I  checked  this  option - https://share.pluginus.net/image/i20210811124938.png

#7
Patrick(@patrick-3)
20 PostsTopic Author
Customers
August 11, 2021, 12:21

Ok, this hides all those OOS products from the catalog, but now you can't search for OOS products either. The"In Stock" filter is worthless.

This search returns 0 results. But this product should be showing up.

We would like the customer to be able to find OOS products when they search for them specifically or disable the"in stock" filter.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2021, 12:56

Hello

It looks like it depends on the cache. I returned the settings - https://share.pluginus.net/image/i20210812135334.png now the result is correct

Are there other products that should not be displayed?  If  yes - Try  to  clear  all  cache  and  transient - https://share.pluginus.net/image/i20210812135627.png and   do a test

#9