PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

I think I have a wrong setting using Product Categories and Brands (taxonomy)

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Walter(@walter)
7 Posts
Customers
January 8, 2020, 13:46

Related to https://codecanyon.net/item/woof-woocommerce-products-filter/11498469/comments?page=106&filter=all#comment_23353662

Hi, I think I have a wrong setting using Product Categories and Brands (taxonomy). I have made this 1 minute video, I think it will be easier for you to see it in a video https://youtu.be/FszZzzjcuVc Regards,

 

I sent Admin Credentials in the secure area.

Last edited on January 8, 2020, 13:47 by Walter · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 9, 2020, 13:19

Hello

Please  update  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

If   no  luck - Can I deactivate  plugins/theme   to test?

#2
Walter(@walter)
7 PostsTopic Author
Customers
January 9, 2020, 16:23

Hello,

Version 2.2.3  is the latest version?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 10, 2020, 12:52

Hello

Yes!

#4
Walter(@walter)
7 PostsTopic Author
Customers
January 13, 2020, 11:08

Hello,

It worked. Thanks. But I have an issue. I had reported this issue and you had fixed it, but it is back again. I use the Flatsome theme, this theme add blocks and when you hover the blocks (in frontend) you can see a popup contextual menu which allows you to edit the block. Issue is that your plugin make this popup menu not visible. Take a look a this 30 seconds video to see what I mean: https://youtu.be/VhsYc4mk3Vw

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 13, 2020, 13:11

Hello

Try  to check  this  option-  Design -> https://c2n.me/45tkEyn.png

#6
Walter(@walter)
7 PostsTopic Author
Customers
January 14, 2020, 16:55

Hello,

Done, but the issue persist.

#7
Walter(@walter)
7 PostsTopic Author
Customers
January 15, 2020, 10:37

Hi,

 

I fixed the tooltip issue with this:

.tooltipster-base{
opacity: 1!important;
}

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 15, 2020, 13:28

Hello

Ok! Great!  Thank you  for  cooperation!

#9