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I see all attributes even for products which have no results

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
cherrycoding(@cherrycoding)
20 Posts
Customers
January 11, 2022, 16:59

I have a problem with the filter, I have many colors for example and there are all attributes even for them which have no results.

E.g. color:

Blue/BLK (2) - if I click on it it has no results.

If I filter it on the mainshop page it works but If I filter in a category e.g. mysite.com/product-category/streetwear

the issue appears.

Can anyone help me please?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 12, 2022, 12:16

Hello

Please  check options - https://c2n.me/4eA3gg5.png and do a  test

#2
cherrycoding(@cherrycoding)
20 PostsTopic Author
Customers
January 12, 2022, 16:57

Hi,

thanks but I have already set them to yes.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 13, 2022, 14:33

Hello

Ok!  Please  drop me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png -   I will  check  it

#4
cherrycoding(@cherrycoding)
20 PostsTopic Author
Customers
January 13, 2022, 15:11

Added the credentials ;)

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 14, 2022, 12:38

Hello

I check  option - Listen catalog visibility: Yes

Do a test  please

#6
cherrycoding(@cherrycoding)
20 PostsTopic Author
Customers
January 24, 2022, 10:37

Thanks I think it worked!

Is there any better solution for categories with child categories?

At the moment I have nested checkboxes with these + symbols to open sub categories but I dont like it much.

Is there a solution to show checkboxes or labels and only sub categories of current filter category?

E.g. if I click on Men show

- - shirts

-- shoes

-- ....

And not

- - shirts

-- shoes

-- ....

- Women

-- shirts

....

?

Thanks

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 24, 2022, 14:42

Hello

Unfortunately the plugin does not have this feature.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 24, 2022, 14:43

there is only option as dropdown - https://demo.products-filter.com/working-with-hierarchy-drop-down/

#9