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I can´t make it work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello, I bought the plugin and installed it. I´ve been trying to make it work but just can´t. Only show the top cat and not the full tree. This is the website: https://www.divingcapital.com/ and this is the shortcode I´m using: [taxonomy_chain_menu post_type='product' taxonomy='product_cat' parent_id=0' watch_view='terms' show_count=0 button_title='Go Splash!' target='_self' label_taxonomy='Are you certified?' label_before=’Select‘] Here the products: https://www.divingcapital.com/shop/

 

Thanks for your support

This is my order number:

[Order #128663]

 

Hello

Please  drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I  will  check it

Hello Pablo, I have sent the information. Thank you so much for your help

Hello

Please  check  your access - https://c2n.me/4iPp5CP.png

Just did a new user access for you, thank you

Hello

This is a conflict with your theme -https://share.pluginus.net/video/v20230628102311.mp4

The problem is that the current theme initializes the dropdown library for my plugin and js events don't work

Thank you so much, problem fixed!

Great!  Welcome;)

Hello Pablo, the plugin is working fantastic but I can´t understand why when the website load (https://www.divingcapital.com/ ) the dropdown appears twice but when choosing an option the second disappear. Any idea what might it be? Thank you so much for your help

 

Hello

Your theme (or third party functionality) initializes the dropdown JS library. As I described here - https://share.pluginus.net/image/i20230712101811.png

You can  hide  it, please  add  CSS

.taxonomy-chain-menu  .select2-container{

display:  none;

}

Awesome! Thank you so much for your help, worked perfectly

Hello

Great!  Welcome;)