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I can't find the custom bubble metafield

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Thomas(@thomas-5)
21 Posts
Customers
June 22, 2022, 10:55

Hello,

I would like to modify the custom bubble of my products but when I follow the tutorial to search the meta field I can't find it.

https://ibb.co/Y003CYg

Can you help me?

Thanks

#1
Thomas(@thomas-5)
21 PostsTopic Author
Customers
June 22, 2022, 11:38

and this section : https://ibb.co/pKB8mNc

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 22, 2022, 11:44

Hello

What plugin version number are you using?

#3
Thomas(@thomas-5)
21 PostsTopic Author
Customers
June 22, 2022, 11:49

Hello

2.1.1

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 22, 2022, 11:54

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will  check  it

#5
Thomas(@thomas-5)
21 PostsTopic Author
Customers
June 22, 2022, 12:28

It's ok for the license key but for the wp-admin what is your mail ?

#6
Thomas(@thomas-5)
21 PostsTopic Author
Customers
June 22, 2022, 16:41

It's fine you can copy paste the link to access of website

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 23, 2022, 09:35

Hello

Unfortunately I can't find this meta field.. You should ask the author of this third-party functionality for the meta field key

#8
Thomas(@thomas-5)
21 PostsTopic Author
Customers
June 23, 2022, 11:00

If the author gives me the meta fields, could I put them in the extension?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 23, 2022, 13:19

yes. The main thing is to find out the correct meta key and in what form the data is stored (string, number, array)

#10