Husky Performance to Search Product
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Certo! Ecco la traduzione:
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Good morning everyone,
I have a performance issue regarding Husky searches.
I should mention that I cannot use turbo mode, as it makes it impossible to have the dynamic item count and I cannot have the feature that hides values when they are not present.
The website in question is www2.viglezio.ch, and as you can see, both the horizontal filter and the shop filter have very slow search times. We've tried to see if we could optimize with MySQL, but we haven't had great results.
The performance is currently unacceptable. We don't have server performance issues because we're using a cloud with SSD disks, plenty of RAM, and strong CPUs...
We are using MariaDB 10 and PHP 8.1.
Do you have any suggestions to speed things up?
Thank you very much for your support.
Best regards,
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Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
i attached the key
Hello
Please read this - https://products-filter.com/searching-is-slow
You are still using an old version of the plugin. Please update it - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Good morning,
I have tried to check your suggestions.
- We are already using a caching plugin
- We cannot disable the count because we need to hide the items that are unavailable
- We cannot use preloading because dynamic counts stop working
Unfortunately, we have experienced significant slowness with the horizontal filter on the homepage.
Hello
Please update the plugin - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Can I disable plugins and theme to test?
Hi,
we udpdate the pluging but the performance is not improving. If you go to homepage and you Try to use the horizontal filter the redirect happens in about 10 sec ... very much!
Now the webite is live and then It is not possibile to disable plugins.
Can you help to improve it? Thanks:)
Hello
Ok! Please try this - https://products-filter.com/hook/woof_use_wp_cache
I see you are using object cache this should help
Hi,
I did what you suggest me but The performance not improve... the time waiting is too long. It seems linked to redirect.
if you go to the site and check it out you will notice what I am writing to you. :)
Hello
Please do the test as a normal user(not admin) - https://share.pluginus.net/video/v20240930132411.mp4
Thank you! I have tried it and now it is much improved!
Great! Welcome;)
Hi, unfortunately, I have to take a step back. The filter is not working well at all, and the performance is really poor. Our client has complained a lot, and we can't do anything but agree with them. We are now evaluating other options. Please run some tests, especially on the shop page, and you'll notice what I'm talking about. :(
Hello
Yes, if the cache is not warmed up, the performance is poor.
Can you disable all cache and reduce the number of products on the page for testing?
Unfortunately, we decided to deactivate the filter because it is not performing well for us. We did all the tests and tried many solutions but in the end we concluded that it is not good for our development. We would like to ask for a refound.
Await feedback :)
Hello
Please read this - https://themeforest.net/page/customer_refund_policy
Request the refund - https://themeforest.net/refund_requests/new