Husky Filter doesn´t work on the homepage
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from ollikluge on August 16, 2024, 11:32Good day!
I've been using the Woof Filter for a long time, and now I'd like to use it directly on our homepage. Unfortunately, it's not working correctly. When I click on a filter option, I leave the homepage and am redirected to the corresponding archive.
In the WooCommerce settings, under "Products," I can select the Shop page. If I choose the page that I'm using for the homepage, the filter works, but the Elementor layout I'm using is broken.
Is there a way to use the filter on the homepage without breaking the Elementor template and without being redirected to the archive when clicking on a filter option?
Thank you very much for any help.
Good day!
I've been using the Woof Filter for a long time, and now I'd like to use it directly on our homepage. Unfortunately, it's not working correctly. When I click on a filter option, I leave the homepage and am redirected to the corresponding archive.
In the WooCommerce settings, under"Products," I can select the Shop page. If I choose the page that I'm using for the homepage, the filter works, but the Elementor layout I'm using is broken.
Is there a way to use the filter on the homepage without breaking the Elementor template and without being redirected to the archive when clicking on a filter option?
Thank you very much for any help.
Quote from Pablo Borysenco on August 19, 2024, 11:47Hello
Please drop me exact link to the issue
Hello
Please drop me exact link to the issue
Quote from ollikluge on August 20, 2024, 10:17Hi!
I put the link in private data.
Thanks for help!
Hi!
I put the link in private data.
Thanks for help!
Quote from Pablo Borysenco on August 20, 2024, 10:57Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Check option - Advanced->Option - https://share.pluginus.net/image/i20240820115530.png and https://share.pluginus.net/image/i20240820115616.png
and do a test
Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Check option - Advanced->Option - https://share.pluginus.net/image/i20240820115530.png and https://share.pluginus.net/image/i20240820115616.png
and do a test
Quote from ollikluge on August 20, 2024, 11:52Hi,
i did so. When i klick i stay on page - but the filteroptions doesn´t work yet.
Hi,
i did so. When i klick i stay on page - but the filteroptions doesn´t work yet.
Quote from Pablo Borysenco on August 20, 2024, 12:32It looks like this is a conflict with your permalink settings.
It looks like this is a conflict with your permalink settings.
Quote from ollikluge on August 20, 2024, 15:39Hello,
First of all, thank you for your effort and feedback.
I shared a PNG with you in the private window, where you can see our permalink settings. I suspect these are the default settings.
As a test, I deactivated all plugins except for the necessary ones. The problem remains the same, so it doesn't seem to be caused by other plugins.
It would be a pity if I couldn't run the filter on the homepage. Do you have any other ideas?
I am grateful for any help.
Hello,
First of all, thank you for your effort and feedback.
I shared a PNG with you in the private window, where you can see our permalink settings. I suspect these are the default settings.
As a test, I deactivated all plugins except for the necessary ones. The problem remains the same, so it doesn't seem to be caused by other plugins.
It would be a pity if I couldn't run the filter on the homepage. Do you have any other ideas?
I am grateful for any help.
Quote from Pablo Borysenco on August 21, 2024, 10:03Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Quote from Pablo Borysenco on August 21, 2024, 12:33Hello
Ok! I can't find the reason. Please drop me ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check rewrite rules
Hello
Ok! I can't find the reason. Please drop me ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check rewrite rules
Quote from Pablo Borysenco on August 22, 2024, 13:11Hello
Unfortunately I can't find the reason.
It seems to be related to the rewrite rules.
It might help to assign the main page as a shop page
Hello
Unfortunately I can't find the reason.
It seems to be related to the rewrite rules.
It might help to assign the main page as a shop page
Quote from ollikluge on August 22, 2024, 14:22Pablo thank you so much for your time and your help.
I now have a starting point for further steps.
THANKS :)
Pablo thank you so much for your time and your help.
I now have a starting point for further steps.
THANKS :)