Huge gap between filter items
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Deleted user on June 5, 2023, 22:20Hi, I've been using it and it worked okay, but since few weeks ago, there is huge gaps between filter items. As you can see the screenshot, there is gaps/spaces between Trailer Type, Finish, Deck Width and so on.
When I look at the code, there are br and p tags which I believe there wasn't before. These tags create the gaps but I don't know why they appeared all of sudden.
<div class="chosen-container chosen-container-single" title="" id="woof_tax_select_pa_trailer_type_chosen" style="width: 269px;"><a class="chosen-single">
<span>Trailer Type</span>
<div><b></b></div>
</a>
<div class="chosen-drop">
<div class="chosen-search">
<input class="chosen-search-input" type="text" autocomplete="off">
</div>
<ul class="chosen-results"><li class="active-result result-selected" data-option-array-index="0">Trailer Type</li><li class="active-result" data-option-array-index="1">Car Hauler </li><li class="active-result" data-option-array-index="2">Dump Trailer </li><li class="active-result" data-option-array-index="3">Enclosed Trailer </li><li class="active-result" data-option-array-index="4">Equipment Hauler </li><li class="active-result" data-option-array-index="5">Flatbed Deckover </li><li class="active-result" data-option-array-index="6">Tilt Trailer </li><li class="active-result" data-option-array-index="7">Utility Trailer </li></ul>
</div></div><p></p>
<p> <input type="hidden" value="Car Hauler" data-anchor="woof_n_pa_trailer-type_car-trailer"><br>
<input type="hidden" value="Dump Trailer" data-anchor="woof_n_pa_trailer-type_dump-trailer"><br>
<input type="hidden" value="Enclosed Trailer" data-anchor="woof_n_pa_trailer-type_enclosed-trailer"><br>
<input type="hidden" value="Equipment Hauler" data-anchor="woof_n_pa_trailer-type_equipment-trailer"><br>
<input type="hidden" value="Flatbed Deckover" data-anchor="woof_n_pa_trailer-type_flatbed-trailer"><br>
<input type="hidden" value="Tilt Trailer" data-anchor="woof_n_pa_trailer-type_tilt-trailer"><br>
<input type="hidden" value="Utility Trailer" data-anchor="woof_n_pa_trailer-type_utility-trailer">
</p>I attach the filter using the shortcode [woof] so there is nothing I can do. Please help.
Page link: https://beyondtrailers.com/inventory/
Hi, I've been using it and it worked okay, but since few weeks ago, there is huge gaps between filter items. As you can see the screenshot, there is gaps/spaces between Trailer Type, Finish, Deck Width and so on.
When I look at the code, there are br and p tags which I believe there wasn't before. These tags create the gaps but I don't know why they appeared all of sudden.
<div class="chosen-container chosen-container-single" title="" id="woof_tax_select_pa_trailer_type_chosen" style="width: 269px;"><a class="chosen-single">
<span>Trailer Type</span>
<div><b></b></div>
</a>
<div class="chosen-drop">
<div class="chosen-search">
<input class="chosen-search-input" type="text" autocomplete="off">
</div>
<ul class="chosen-results"><li class="active-result result-selected" data-option-array-index="0">Trailer Type</li><li class="active-result" data-option-array-index="1">Car Hauler </li><li class="active-result" data-option-array-index="2">Dump Trailer </li><li class="active-result" data-option-array-index="3">Enclosed Trailer </li><li class="active-result" data-option-array-index="4">Equipment Hauler </li><li class="active-result" data-option-array-index="5">Flatbed Deckover </li><li class="active-result" data-option-array-index="6">Tilt Trailer </li><li class="active-result" data-option-array-index="7">Utility Trailer </li></ul>
</div></div>
<p></p>
<p> <input type="hidden" value="Car Hauler" data-anchor="woof_n_pa_trailer-type_car-trailer"><br>
<input type="hidden" value="Dump Trailer" data-anchor="woof_n_pa_trailer-type_dump-trailer"><br>
<input type="hidden" value="Enclosed Trailer" data-anchor="woof_n_pa_trailer-type_enclosed-trailer"><br>
<input type="hidden" value="Equipment Hauler" data-anchor="woof_n_pa_trailer-type_equipment-trailer"><br>
<input type="hidden" value="Flatbed Deckover" data-anchor="woof_n_pa_trailer-type_flatbed-trailer"><br>
<input type="hidden" value="Tilt Trailer" data-anchor="woof_n_pa_trailer-type_tilt-trailer"><br>
<input type="hidden" value="Utility Trailer" data-anchor="woof_n_pa_trailer-type_utility-trailer">
</p>
I attach the filter using the shortcode [woof] so there is nothing I can do. Please help.
Page link: https://beyondtrailers.com/inventory/

Quote from Pablo Borysenco on June 6, 2023, 12:41Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
It looks like there is a conflict with third party plugin/theme. You can try to disabling plugins one by one and installing another the me to test
Or drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it.(Can I disable plugins/theme to test?)
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
It looks like there is a conflict with third party plugin/theme. You can try to disabling plugins one by one and installing another the me to test
Or drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it.(Can I disable plugins/theme to test?)
Quote from Deleted user on June 6, 2023, 23:20Thanks, I did it. Yes, you can disable plugins/theme but let me know which caused the issue.
Page link: https://beyondtrailers.com/inventory/
Thank you,
Thanks, I did it. Yes, you can disable plugins/theme but let me know which caused the issue.
Page link: https://beyondtrailers.com/inventory/
Thank you,
Quote from Pablo Borysenco on June 7, 2023, 11:31Hello
I created a test page - https://beyondtrailers.com/test-woof/ - everything works perfectly
What do you use to show filter on shop page? I edited this page https://beyondtrailers.com/inventory/ - but nothing changes on the frontend
Hello
I created a test page - https://beyondtrailers.com/test-woof/ - everything works perfectly
What do you use to show filter on shop page? I edited this page https://beyondtrailers.com/inventory/ - but nothing changes on the frontend
Quote from Deleted user on June 8, 2023, 02:07Hi, thank you for testing. I was using Site Editor so it probably isn't working well with it yet.
I fixed it by putting CSS. This should work for now.
Thank you for your help. You may close the ticket.
Hi, thank you for testing. I was using Site Editor so it probably isn't working well with it yet.
I fixed it by putting CSS. This should work for now.
Thank you for your help. You may close the ticket.
Quote from Pablo Borysenco on June 8, 2023, 10:53Hello
Ok! Welcome;)
Hello
Ok! Welcome;)