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Huge gap between filter items

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, I've been using it and it worked okay, but since few weeks ago, there is huge gaps between filter items. As you can see the screenshot, there is gaps/spaces between Trailer Type, Finish, Deck Width and so on.

When I look at the code, there are br and p tags which I believe there wasn't before. These tags create the gaps but I don't know why they appeared all of sudden.

<div class="chosen-container chosen-container-single" title="" id="woof_tax_select_pa_trailer_type_chosen" style="width: 269px;"><a class="chosen-single">
<span>Trailer Type</span>
<div><b></b></div>
</a>
<div class="chosen-drop">
<div class="chosen-search">
<input class="chosen-search-input" type="text" autocomplete="off">
</div>
<ul class="chosen-results"><li class="active-result result-selected" data-option-array-index="0">Trailer Type</li><li class="active-result" data-option-array-index="1">Car Hauler </li><li class="active-result" data-option-array-index="2">Dump Trailer </li><li class="active-result" data-option-array-index="3">Enclosed Trailer </li><li class="active-result" data-option-array-index="4">Equipment Hauler </li><li class="active-result" data-option-array-index="5">Flatbed Deckover </li><li class="active-result" data-option-array-index="6">Tilt Trailer </li><li class="active-result" data-option-array-index="7">Utility Trailer </li></ul>
</div></div>

<p></p>

<p> <input type="hidden" value="Car Hauler" data-anchor="woof_n_pa_trailer-type_car-trailer"><br>
<input type="hidden" value="Dump Trailer" data-anchor="woof_n_pa_trailer-type_dump-trailer"><br>
<input type="hidden" value="Enclosed Trailer" data-anchor="woof_n_pa_trailer-type_enclosed-trailer"><br>
<input type="hidden" value="Equipment Hauler" data-anchor="woof_n_pa_trailer-type_equipment-trailer"><br>
<input type="hidden" value="Flatbed Deckover" data-anchor="woof_n_pa_trailer-type_flatbed-trailer"><br>
<input type="hidden" value="Tilt Trailer" data-anchor="woof_n_pa_trailer-type_tilt-trailer"><br>
<input type="hidden" value="Utility Trailer" data-anchor="woof_n_pa_trailer-type_utility-trailer">
</p>

I attach the filter using the shortcode [woof] so there is nothing I can do. Please help.

Page link: https://beyondtrailers.com/inventory/ 

 

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

It  looks like there  is  a conflict with  third party  plugin/theme.  You  can  try  to disabling  plugins one  by  one  and  installing  another  the  me  to  test

Or  drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check  it.(Can  I disable  plugins/theme  to test?)

Thanks, I did it. Yes, you can disable plugins/theme but let me know which caused the issue.

Page link: https://beyondtrailers.com/inventory/ 

Thank you,

Hello

I  created  a  test page - https://beyondtrailers.com/test-woof/  - everything works perfectly

What  do you use  to show filter  on  shop  page? I  edited  this  page     https://beyondtrailers.com/inventory/   -  but nothing changes on the frontend

Hi, thank you for testing. I was using Site Editor so it probably isn't working well with it yet.

I fixed it by putting CSS. This should work for now.

Thank you for your help. You may close the ticket.

Hello

Ok!  Welcome;)