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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Maxence(@maxence)
6 Posts
Customers
May 21, 2023, 21:45

Hi Pablo, very good job, your plug in saved me a lot of time. Since the last update I am facing this issue : each time I open a post (edit content field) all html is deleted and the text is shown in bulk. I tried on different posts and when I open the post  with the Gutenberg editor it's fine but when I open it with Wolf all the text formatting is deleted. any idea ? all the best. Max

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 22, 2023, 09:46

Hello

What plugin version number are you using?

#2
Maxence(@maxence)
6 PostsTopic Author
Customers
May 22, 2023, 09:48

Thanks for the feedback : Version 2.0.6 (bough on codecanyon)

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 22, 2023, 09:56

Please  update  the  plugin  to  latest  version. Check  option - https://share.pluginus.net/image/i20230522105633.png

paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

#4
Maxence(@maxence)
6 PostsTopic Author
Customers
May 22, 2023, 10:18

Done, unfortunately white screen on both content and excerpt fileds ("bulk editor refused the connection error")

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 22, 2023, 12:40

Please  drop me  wp-admin + FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#6
Maxence(@maxence)
6 PostsTopic Author
Customers
May 22, 2023, 21:15

Thanks for the follow up :) just sent you the credentials (it seems that when I open the post with wolf editor the text formatting change, for example with this post, you can see it before and after opening it with the wolf editor : Voir)

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 23, 2023, 16:40

Hello

Please  try  now

 

#8
Maxence(@maxence)
6 PostsTopic Author
Customers
May 23, 2023, 16:49

Thanks Pablo, a part of the website seems broken (the search engine results) : https://www.ip-world.eu/236630-2/ can you undo please ?

#9
Maxence(@maxence)
6 PostsTopic Author
Customers
May 23, 2023, 21:43

Problem solved Pablo all right ;)

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 24, 2023, 09:37

Great! Welcome;)

#11