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Hierchal filter shows a short time and then dissapear

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
motorsportshop1(@motorsportshop1)
4 Posts
Customers
October 24, 2023, 16:53

Hello,

I have created a hierarchical dropdown filter with the main goal to filter autoparts. See link here https://www.motorsportshop.nu/product-category/produkter/invaendig-fordon-och-saekerhetsutrustning/rallyrattar/rattnav/

Upon loading page, the filter is visible for a short second and then it dissapear. I have read all instructions and used the CPT UI to create the parent-child taxonomy. Please help.

//Jesper

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2023, 12:18

Hello Jesper

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update  the  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#2
motorsportshop1(@motorsportshop1)
4 PostsTopic Author
Customers
October 25, 2023, 12:54

Hello Pablo,

Done!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 26, 2023, 11:14

Hello

Please update  the  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - you are using an old version of the plugin

I checked and it looks like these taxonomies are empty and don't have a product assigned to them.

You can drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it

#4
motorsportshop1(@motorsportshop1)
4 PostsTopic Author
Customers
October 26, 2023, 12:58

Hello,

I can´do the Envato update as in the link. Dont see it in the adminpanel.

Regarding the taxonomies, yes I have the same impression, but they are assigned if I have not misunderstood anything. I have sent admin-access. Take a look at productnummer. 01502074CA. The taxonomi is called"bilmodeller"

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 27, 2023, 10:58

Hello Jesper

Looks like it's working now - https://share.pluginus.net/image/i20231027115304.png

Please don't forget to clear your cache when adding new terms - https://share.pluginus.net/image/i20231027115455.png

I can´do the Envato update as in the link. Dont see it in the adminpanel.  - ok!  You can delete  the  old  version  and  install  the  new  version. All  settings will  be saved

#6
motorsportshop1(@motorsportshop1)
4 PostsTopic Author
Customers
October 27, 2023, 13:27

Hello Pablo,

Thanks, all seems to work now. I will try the update.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 30, 2023, 12:32

Hello Jesper

Great!  Welcome;)

#8