PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Hierarchy radio filter

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I am having problems with the hierarchy radio filter on website dev-lux.it

On this page: https://dev-lux.it/categoria-prodotto/corpo/ filter works fine.

If I select a sub category, like"Anticellulite e smagliature", the rusults are correct, so they show me products belonging to the correct subcategory ("Anticellulite e smagliature"), but the filter on the side reset and shows the main category ("Animali","Casa e ambiente"...). It could be fine to show the main categories due to there are no more sub category below"Anticellulite e smagliature"; but if I select one of the main category showed, there are no result because it seems that the filter searchs the product (belonging to the main category) in the sub category.

May you help me solving the problem?

Thanks!

Luca

Hello Luca

Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it

I've shared the link, wp-admin and ftp access of the test area, please tell me if you solve the problem so that we replicate the solution on the dev area.

Thanks in advance.

Luca

Hello Luca

Please do a test

 

Hi, now it works well!

Can you please tell me what you've modified so that I can reproduce on the dev-area?

 

Thanks.

 

Luca

Hello

Just compare the settings in the tab Options and Advanced->Options

Hi, I have another problem.

Is it possible to hide the filter on specific pages?

For example, clicking on a slider (the second one: Agave) on the homepage takes you to the following link: https://dev-lux.it/shop/?s=AGAVE%20NATURA%20MANUKA

On this page the filter is active, and the same problem previously solved appears again. It searches in a category starting from the link page, then finds no results.

We would like to deactivate the filter on the page you arrive at by clicking the slider link.

Thanks.

Luca

Hello luca

This is a link to the search result

try changing this link to

 https://dev-lux.it/shop/?woof_text=AGAVE%20NATURA%20MANUKA

 

 

It doesn't change...

How can I hide the filter in specific page?

Thanks.

Luca

Hello Luca

Please try to use this field ->Advanced-> Code - https://share.pluginus.net/image/i20240315113733.png

Hello Pablo,

I've tried with the settings you suggest (attached: setting).

It works with the"tag" (Aboca) even if it shows a code string that should be removed (attached: result aboca).

It doesn't work with the search result (attached: result manuka). It also automatically changes setting in he filter about the search link (attached: setting after saving)

The same with # before the link.

Waiting for your kind answer.

Luca

Of course this won't work for such a link. Because this is just a link to shop with a third-party search query in GET parameters