Hierarchy radio filter
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Lucam on February 26, 2024, 12:12Hello,
I am having problems with the hierarchy radio filter on website dev-lux.it
On this page: https://dev-lux.it/categoria-prodotto/corpo/ filter works fine.
If I select a sub category, like "Anticellulite e smagliature", the rusults are correct, so they show me products belonging to the correct subcategory ("Anticellulite e smagliature"), but the filter on the side reset and shows the main category ("Animali", "Casa e ambiente"...). It could be fine to show the main categories due to there are no more sub category below "Anticellulite e smagliature"; but if I select one of the main category showed, there are no result because it seems that the filter searchs the product (belonging to the main category) in the sub category.
May you help me solving the problem?
Thanks!
Luca
Hello,
I am having problems with the hierarchy radio filter on website dev-lux.it
On this page: https://dev-lux.it/categoria-prodotto/corpo/ filter works fine.
If I select a sub category, like"Anticellulite e smagliature", the rusults are correct, so they show me products belonging to the correct subcategory ("Anticellulite e smagliature"), but the filter on the side reset and shows the main category ("Animali","Casa e ambiente"...). It could be fine to show the main categories due to there are no more sub category below"Anticellulite e smagliature"; but if I select one of the main category showed, there are no result because it seems that the filter searchs the product (belonging to the main category) in the sub category.
May you help me solving the problem?
Thanks!
Luca
Quote from Pablo Borysenco on February 26, 2024, 13:43Hello Luca
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Hello Luca
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Quote from Lucam on February 27, 2024, 12:19I've shared the link, wp-admin and ftp access of the test area, please tell me if you solve the problem so that we replicate the solution on the dev area.
Thanks in advance.
Luca
I've shared the link, wp-admin and ftp access of the test area, please tell me if you solve the problem so that we replicate the solution on the dev area.
Thanks in advance.
Luca
Quote from Pablo Borysenco on February 27, 2024, 17:15Hello Luca
Please do a test
Hello Luca
Please do a test
Quote from Lucam on February 27, 2024, 18:48Hi, now it works well!
Can you please tell me what you've modified so that I can reproduce on the dev-area?
Thanks.
Luca
Hi, now it works well!
Can you please tell me what you've modified so that I can reproduce on the dev-area?
Thanks.
Luca
Quote from Pablo Borysenco on February 28, 2024, 12:37Hello
Just compare the settings in the tab Options and Advanced->Options
Hello
Just compare the settings in the tab Options and Advanced->Options
Quote from Lucam on March 14, 2024, 13:01Hi, I have another problem. Is it possible to hide the filter on specific pages? For example, clicking on a slider (the second one: Agave) on the homepage takes you to the following link: https://dev-lux.it/shop/?s=AGAVE%20NATURA%20MANUKA On this page the filter is active, and the same problem previously solved appears again. It searches in a category starting from the link page, then finds no results. We would like to deactivate the filter on the page you arrive at by clicking the slider link. Thanks. Luca
Hi, I have another problem.
Is it possible to hide the filter on specific pages?
For example, clicking on a slider (the second one: Agave) on the homepage takes you to the following link: https://dev-lux.it/shop/?s=AGAVE%20NATURA%20MANUKA
On this page the filter is active, and the same problem previously solved appears again. It searches in a category starting from the link page, then finds no results.
We would like to deactivate the filter on the page you arrive at by clicking the slider link.
Thanks.
LucaQuote from Pablo Borysenco on March 14, 2024, 13:35Hello luca
This is a link to the search result
try changing this link to
https://dev-lux.it/shop/?woof_text=AGAVE%20NATURA%20MANUKA
Hello luca
This is a link to the search result
try changing this link to
https://dev-lux.it/shop/?woof_text=AGAVE%20NATURA%20MANUKA
Quote from Lucam on March 14, 2024, 14:15It doesn't change...
How can I hide the filter in specific page?
Thanks.
Luca
It doesn't change...
How can I hide the filter in specific page?
Thanks.
Luca
Quote from Pablo Borysenco on March 15, 2024, 11:46Hello Luca
Please try to use this field ->Advanced-> Code - https://share.pluginus.net/image/i20240315113733.png
Hello Luca
Please try to use this field ->Advanced-> Code - https://share.pluginus.net/image/i20240315113733.png
Quote from Lucam on March 15, 2024, 12:23Hello Pablo,
I've tried with the settings you suggest (attached: setting).
It works with the "tag" (Aboca) even if it shows a code string that should be removed (attached: result aboca).
It doesn't work with the search result (attached: result manuka). It also automatically changes setting in he filter about the search link (attached: setting after saving)
The same with # before the link.
Waiting for your kind answer.
Luca
Hello Pablo,
I've tried with the settings you suggest (attached: setting).
It works with the"tag" (Aboca) even if it shows a code string that should be removed (attached: result aboca).
It doesn't work with the search result (attached: result manuka). It also automatically changes setting in he filter about the search link (attached: setting after saving)
The same with # before the link.
Waiting for your kind answer.
Luca
Quote from Pablo Borysenco on March 15, 2024, 13:26Of course this won't work for such a link. Because this is just a link to shop with a third-party search query in GET parameters
Of course this won't work for such a link. Because this is just a link to shop with a third-party search query in GET parameters