Quote from Pablo Borysenco on January 22, 2021, 13:07

Hello Sean

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Drop  me  exact  link to the  issue

Did  you read  this? - https://demo.products-filter.com/working-with-hierarchy-drop-down/

This works with hierarchical taxonomy - https://demo.products-filter.com/wp-content/uploads/2016/01/how-244-2.png

Quote from seankwatkins on January 26, 2021, 19:18

https://enginerus.com/parts-shop/

 

and yes I read all of the articles and it just doesn't make sense as of now.

Quote from Pablo Borysenco on January 27, 2021, 13:06

Hello

As I wrote above, you need to use hierarchical taxonomy. as I see you are using attributes - these are taxonomies that have no hierarchy

Read this  - https://products-filter.com/create-custom-taxonomies-plugin/  (an example  how to  create the hierarchical taxonomy )

Here is an example taxonomy that is closer to your topic - https://c2n.me/4aIiOYI.png A short video how to do it - https://c2n.me/4aIj6Ns

But in your case, the parent taxonomy will be years

Quote from seankwatkins on January 27, 2021, 19:40

Hi Pablo, thank you so much for the detailed response. Can we setup a quick call? Today or tomorrow?

Quote from seankwatkins on January 27, 2021, 22:01

I have attributes setup and the products are tagged per that attribute.

All we need it to do is when you select Year > 1990 , in the Make dropdown it would only display makes for 1990. The demonstration on your site shows it exactly how we need it setup. We have over 70,000 products, so assigning a new taxonomy to each product is not something that can be done. However, your site demo shows it exactly how we need it. There has to be a way to do it per attribute?

Quote from Pablo Borysenco on January 28, 2021, 12:38

Hello

Can we setup a quick call? - Unfortunately not. support only on the forum.

Ok!  If you do not have the ability to change the structure of taxonomies then hierarchical dropdown will not work.

 is when you select Year > 1990 , in the Make dropdown it would only display makes for 1990 - Check  options please - https://c2n.me/4aJcJiA.png - with this setting, the filter will always display only relevant attributes depending on the current search

also you can try this extension - https://products-filter.com/extencion/woocommerce-step-by-step-filter/

 

Quote from seankwatkins on February 16, 2021, 22:12

Can someone please login to our WordPress website and tell us a step-by-step instructions on what we need to download / do in order to get this filter working properly please? We have purchased nearly all of the supported plugins in order to get this to function as it should.

 

Thanks,

Sean

Quote from Pablo Borysenco on February 17, 2021, 12:29

Hello Sean

Paste your license key fo WOOF here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

I gave you all the articles describing how to set it up

setting up your site is not included in the support

 

Quote from seankwatkins on February 17, 2021, 19:08

I understand, any additional help would be Greatly appreciated as we have been at this for over a month now.

 

Thanks,

Sean

 

The information requested is in the Private Data for this Topic tab.

Quote from Pablo Borysenco on February 18, 2021, 12:36

Hello Sean

You wrote in support of the filter WOOF  So  please   add   your license key for WOOF (not WOOT)

You don't even have this plugin included

and  WOOT   - does not have such a feature, it is a plugin for displaying products in a table

Quote from seankwatkins on February 18, 2021, 20:08

Hi Pablo,

I have added our purchase code and license key. Were you able to login and see how we have our store set up? Will WOOF work? We just need this function to work and we will purchase any additional plugins and/or tech support needed to get these drop downs in the top of the tables (filters) to work as we expect them to work. Again, we appreciate your help as this is for a fairly large client of ours. If we need additional cost, please let me know  -  We just need to get this all to work properly.

 

Thanks,

Sean

Quote from Pablo Borysenco on February 19, 2021, 12:22

Hello Sean

Your  WOOF  key  - is not valid please check it

Please  try  to read  this - https://products-filter.com/extencion/woocommerce-step-by-step-filter/

Quote from seankwatkins on February 19, 2021, 18:31

Pablo, we purchased WOOF but as it did not work for us, my manager may have cancelled it. I have followed the setup processes over and over and they are not exactly clear to me. If we purchase WOOF again, can you reassure me that what we are trying to accomplish will work - and can you please provide a little assistance with this process. We have been trying to accomplish this now over 2 months. Again, we can compensate if that is needed - we are at the point where we have to get this to working.

 

Thanks,

Sean

Quote from seankwatkins on February 19, 2021, 19:32

We just repurchased WOOF. New key is in the private data.

Quote from Pablo Borysenco on February 22, 2021, 12:10

Hello

Please  install  the  paid  version  of  the  plugin(delete  the  free  version)

Check  option - https://c2n.me/4b32z2z.png

And  do a test  on this  page - https://enginesrusonline.com/test-woof/

Quote from seankwatkins on February 22, 2021, 19:55

I have uploaded an image here: https://prnt.sc/1040nnl

This seems to be working for us now, thank you!

Couple of last questions:

A.) How do we get all of the filters to appear at once (year, make and model) not one at a time, but to follow the one at a time filter order process. For example now they are hidden until you make the first option, we would want all of them to show all at once but work as you have it now.

B.) The product tables aren't loading below after making your selection. Is this simply because you don't have the product table shortcode inserted under the filter?

 

Again, we greatly appreciate the support you have given us.

Sean

Quote from Pablo Borysenco on February 23, 2021, 13:39

Hello Sean

A) unfortunately this type of filter does not have this feature

B) Yes. I only made test settings. to show the table use the shortcode

 

Quote from seankwatkins on February 23, 2021, 19:48

Hello Pablo,

I am pretty sure on your website you have a demonstration of it in that format. Even if we did it grey like this: https://prnt.sc/104z5k4

Quote from Pablo Borysenco on February 24, 2021, 13:13

Hello

Please read my previous posts - https://c2n.me/4b4F9f3.png AND https://c2n.me/4b4FhDn.png -  as I described above, to get this kind of filter you need to change the structure of taxonomies