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Hierarchy drop-down filter dont work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
xitomer(@xitomer-hotmail-com)
13 Posts
Customers
October 7, 2022, 06:20

Hi! I need help!

I did a Hierarchy drop-down filter before, and it worked greatly.

https://photos.app.goo.gl/JyvTvrsyFtPqRFhWA

But lately it did not work. Three filters become one.

https://photos.google.com/photo/AF1QipPSitzAB4ay8EBlJadDqfr4H-g6DabRfPEyiBtk

Please help!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2022, 10:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#2
xitomer(@xitomer-hotmail-com)
13 PostsTopic Author
Customers
October 8, 2022, 03:19

Hi,

Thanks for your reply. I have filled in the Purchase Code and given you the wp-admin access. Have you received the email

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 10, 2022, 11:30

Hello

Please  add  link to your site

#4
xitomer(@xitomer-hotmail-com)
13 PostsTopic Author
Customers
October 11, 2022, 03:06

Hi，

Okay, I added it. Please check it.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2022, 09:54

Hello

Please  check  your  access - https://share.pluginus.net/image/i20221011075312.png

#6
xitomer(@xitomer-hotmail-com)
13 PostsTopic Author
Customers
October 11, 2022, 10:19

I've updated the password. Please check it.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2022, 10:50

Please  do a test

Watch this  video - https://products-filter.com/video#beGT6p_look

#8
xitomer(@xitomer-hotmail-com)
13 PostsTopic Author
Customers
October 11, 2022, 11:42

Thanks for your support! Amazing that the filter was restored to its original state.

But I encountered a new problem, clicking the filter button and third filter without any response.

And when I was editing the page by Elementor , I couldn't find the filter

https://photos.app.goo.gl/9Q6UTw7ja8KFqqbe8

https://photos.app.goo.gl/ZiJs76S7GCoXGfW29

Could you tell me what's wrong with it?

Thx

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2022, 11:53

filter setting not included in support

Please watch this video  - https://products-filter.com/video#beGT6p_look , it's very important!

https://share.pluginus.net/image/i20221011095034.png - Please remove this code. This is absolutely the wrong setting.

 

#10
xitomer(@xitomer-hotmail-com)
13 PostsTopic Author
Customers
October 11, 2022, 12:01

Okay, thank you very much for taking the time to help me.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2022, 10:45

Welcome;)

#12