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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Gr(@gr)
5 Posts
Customers
August 11, 2022, 16:24

I have set 4 filter boxes. By selecting a term in the first box I would expect to find in the second box only the terms related to the first box and not all the possible terms. Having an auto parts shop if for example in the first box I set"BMW" in the box below I should be able to choose only parts related to the BMW brand. Furthermore, I do not find the way to insert filters in the catalog page leaving them always open. The"OPEN FILTER" icon is not always clear to the user, many times they think that there is no filter.

 

It also appears that the plugin deactivates the theme's original search box. If always questioned not found.

 

Thank you

Last edited on August 11, 2022, 16:33 by Gr · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2022, 10:37

Hello

For hiding not related terms use dynamic recount. But if I understood you right you need hierarchy drop-down https://demo.products-filter.com/working-with-hierarchy-drop-down/

leaving them always open - if previous drop-down not selected, next one will be closed

many times they think that there is no filter. - try smth another, maybe also to add as duplicate floating slideout filter as here https://demo.products-filter.com/slideout/

#2
Gr(@gr)
5 PostsTopic Author
Customers
August 12, 2022, 12:02

HI,

 

This example refers to product categories, I only have product attributes

#3
Gr(@gr)
5 PostsTopic Author
Customers
August 12, 2022, 12:03

https://prnt.sc/6c2QEQCu1PVc

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 15, 2022, 10:49

Hello

Please  drop me exact  link to the  issue

Read  this - https://products-filter.com/extencion/woocommerce-step-by-step-filter

What plugin version number are you using?

#5
Gr(@gr)
5 PostsTopic Author
Customers
August 16, 2022, 08:51

HI,

 

https://grforniture.it/catalogo/

Versione 2.2.9.2

 

The filter below should be dependent on the one above.

 

Thanks

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 16, 2022, 12:38

Hello

Ok!  Please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

As I wrote above, for attributes try to use this extension - https://products-filter.com/extencion/woocommerce-step-by-step-filter

OR

This - https://products-filter.com/extencion/conditionals

These two extensions can create dependencies between filters

Check  options - https://share.pluginus.net/image/i20220816103656.png

 

#7
Gr(@gr)
5 PostsTopic Author
Customers
August 17, 2022, 15:20

All these links activate my antivirus !! It is a difficult plugin to configure unfortunately. Okay I have to let it go, I'm spending too much time. Greetings

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 18, 2022, 11:04

Hello

Ok! In any case, if you need to configure something special in the plugin, you need to study the documentation, because setting up such features may not be intuitive.

#9