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Hide non present filters / Divi theme

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
kenteush29(@kenteush29)
6 Posts
Customers
January 27, 2021, 22:32

Hello guys ! I added to my website some filters based on product tags.

But even in categories where the tags aren't present, they're still shown in the dropdown I added with the shortcode [woof].

How to hide them ?

Second question : how to conserve the style of my pages when using filters ? When clicking on a tag filter, the entire page change for a classical one : white background, 4 products row, etc... I use a very different style. How to use change products only in the module"shop" by divi, and not the entire page css style ?

Thanks !

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 28, 2021, 12:47

Hello

Please  drop  me  exact  link to  the  issue

#2
kenteush29(@kenteush29)
6 PostsTopic Author
Customers
January 28, 2021, 12:53

Check it out : https://kula-tactical.com/gorka-suits

The tags are available for products that are even not in the category

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 29, 2021, 13:00

Hello

Please  fix  this  error - https://c2n.me/4aKd3zP.png

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#4
kenteush29(@kenteush29)
6 PostsTopic Author
Customers
January 29, 2021, 14:20

I don't know how to fix that. It's your plugin that creates these error! Maybe you can have a check ?

I'll wait for your answer and desactivate the plugin for now.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 1, 2021, 11:52

Hello

It's your plugin that creates these error! - No! My plugin has nothing to do with these JS errors.

You  can  drop  me wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

Can  I  disable  plugins/theme  to  test?

#6
kenteush29(@kenteush29)
6 PostsTopic Author
Customers
February 5, 2021, 19:42

It's done. Be careful when deactivating plugins ! You'll touch a working website, our sales don't have to be impacted by some errors created by inattention.

#7
kenteush29(@kenteush29)
6 PostsTopic Author
Customers
February 7, 2021, 12:48

Hello, did you found from where the problem comes from ?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 8, 2021, 13:18

Hello

Ok!  Please  add  access  to your  test site.  If you don't have the test site, make it with this plugin  -  https://wordpress.org/plugins/duplicator/

 

#9
kenteush29(@kenteush29)
6 PostsTopic Author
Customers
February 8, 2021, 15:05

I doesn't have a replicated test website. Here is the test website I use : https://woocommerce-399661-1662607.cloudwaysapps.com/

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 9, 2021, 11:52

Hello

Ok!  Drop  me access to this  test  site. Does this test site have the same errors?

 

#11