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"Hide empty terms" not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

On one of our clients website, it seems that the dynamic hiding of empty terms isn't working...
The website is : https://at4.com

We have the 3 options Display number / Dynamic recount / Hide empty terms enabled, but it doesn't work, the empty terms are displayed.
We had the counts hidden in Advanced > Options > Hide terms count text. I disabled it to show the counts back, but the counts don't display...

Any idea what happens there ?

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check it

I just did, thanks for looking into it ;)

Hello

Please do a test

Sorry, I didn't get back to you about this...

It seems to be better, could you let me know what you changed to make it work ?

Hello

I checked options in Advanced->Options  - https://share.pluginus.net/image/i20241126120251.png