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Hide empty attributes also hides others

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
risedigital(@risedigital)
9 Posts
Customers
November 14, 2023, 16:00

When I activate the hide empty attributes option, the filter also hides attributes which actually have products.

Right now the option is activated: https://tischreservierung-oktoberfest.de/en/shop/

At the top filter for date it only shows from September 21 to September 26, but there are products until October 6. When I deactivate the option it shows all dates correctly

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 15, 2023, 13:16

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Clear  a filter cache-> Advanced->Options- https://share.pluginus.net/image/i20231115131542.png

if no  luck - drop me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#2
risedigital(@risedigital)
9 PostsTopic Author
Customers
November 15, 2023, 15:57

Hi,

unfortunately this didn't help. I saved the login data in the private data.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 16, 2023, 10:48

Hello

I  checked  it - https://share.pluginus.net/image/i20231116104719.png - you don't have products with these attributes

#4
risedigital(@risedigital)
9 PostsTopic Author
Customers
November 17, 2023, 15:40

Ok, now I fixed it. there was an issue with Woocommerce, I changed the products via mass editing and the link to the product attributes did not work. As soon as I opended a product of given attribute and updated, the products were linked to its attributes. After that I follow your instructions for clearing the filter cache and they all are appearing now in the shop.

All fixed now, wasn't an issue of your plugin. Thanks for helping me troubleshoot!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 20, 2023, 11:45

Great! Welcome;)

#6