Forum Navigation
You need to log-in to create request (topic) to the support
help the plugin crash
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
October 28, 2022, 20:30
Good afternoon, I have been working with the plugin correctly,
I have a total of 71650 terms and it works correctly, but when adding the term 71651
the plugin slows down a lot and it is as if the base cache was not done and of the terms.
I have w3 total cache and autooptimize.
It will be necessary to move something to let me increase more terms without being slowed down.
On the other hand I have a VPS:
CPU: 8 Core x 3.6GHz (AMD Ryzen 7 Pro 3700)
RAM:64GB
NVMe: 2 x 960 GB Software RAID 1.
And in the processes the use of the CPU does not pass more than 10%, the RAM to 3%.
That's why I don't think it's because of the server and maybe the plugin has a term limit.
This is the link of the page with the 71650 working correctly: https://diamondpower.com.mx/ 
October 31, 2022, 12:54
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Read this - https://products-filter.com/searching-is-slow
Try to use cache - https://share.pluginus.net/image/i20221031105443.png
November 1, 2022, 02:16
Good evening, I already have all that configured from the beginning and it worked correctly.
This happened after adding more terms to the taxonomy. I don't know if the plugin has a limit of elements in the taxonomy or if some type of change has to be made.November 1, 2022, 13:06
Hello
Sorry, your license key is not valid, please insert the correct key