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sooters1(@sooters1)

7 Posts

Customers

August 23, 2022, 10:18

Quote from sooters1 on August 23, 2022, 10:18

Hi

 

we are new to this editor and have been trying to bulk edit prices

We exported the file to CSV. and altered prices.. once we try to upload the CSV. file is ..Sorry you cannot upload this type of file.

we have then accidently added some sort of filter ( Prices ) and all seems to have worked ( we succesfully exported and the uploaded prices.

However it has now removed all the pictures, Short description and description from the 100 products that have beeen edited

 

 

Can this be reversed ??

 

thanks

 

Scott

Hi

 

we are new to this editor and have been trying to bulk edit prices

We exported the file to CSV. and altered prices.. once we try to upload the CSV. file is ..Sorry you cannot upload this type of file.

we have then accidently added some sort of filter ( Prices ) and all seems to have worked ( we succesfully exported and the uploaded prices.

However it has now removed all the pictures, Short description and description from the 100 products that have beeen edited

 

 

Can this be reversed ??

 

thanks

 

Scott

#1

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 23, 2022, 12:46

Quote from Pablo Borysenco on August 23, 2022, 12:46

Hello Scott

Can this be reversed ?? - I don't know, it depends on how often you backup the database.

In fact, you customized the products yourself, without the participation of my plugin( downloaded the CSV file to the local client and edited it ).

To edit products use the functionality of my plugin( always read the documentation before using any plugins ) - https://bulk-editor.com/video#video_2502  - In this case, it is possible to undo the changes - https://bulk-editor.com/video#video_1287

But unfortunately in this case I cannot help you, you should contact your hosting support and ask for a database backup

Hello Scott

Can this be reversed ?? - I don't know, it depends on how often you backup the database.

In fact, you customized the products yourself, without the participation of my plugin( downloaded the CSV file to the local client and edited it ).

To edit products use the functionality of my plugin( always read the documentation before using any plugins ) - https://bulk-editor.com/video#video_2502  - In this case, it is possible to undo the changes - https://bulk-editor.com/video#video_1287

But unfortunately in this case I cannot help you, you should contact your hosting support and ask for a database backup

#2