Help : new to editor
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
we are new to this editor and have been trying to bulk edit prices
We exported the file to CSV. and altered prices.. once we try to upload the CSV. file is ..Sorry you cannot upload this type of file.
we have then accidently added some sort of filter ( Prices ) and all seems to have worked ( we succesfully exported and the uploaded prices.
However it has now removed all the pictures, Short description and description from the 100 products that have beeen edited
Can this be reversed ??
thanks
Scott
Hello Scott
Can this be reversed ?? - I don't know, it depends on how often you backup the database.
In fact, you customized the products yourself, without the participation of my plugin( downloaded the CSV file to the local client and edited it ).
To edit products use the functionality of my plugin( always read the documentation before using any plugins ) - https://bulk-editor.com/video#video_2502 - In this case, it is possible to undo the changes - https://bulk-editor.com/video#video_1287
But unfortunately in this case I cannot help you, you should contact your hosting support and ask for a database backup