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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I ordered bulk editor professional a couple of days ago. I was using the free one and I was ready to use the premium one.i have uploaded the zip file and it says it's already uploaded but everytime i go to use it its telling me to upgrade what am I doing wrong please help.

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Read  this  please - https://bulk-editor.com/howto/i-just-bought-the-plugin-and-cant-install-it-error/