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Having issues with filtering multiple attributes and categories

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Tal(@tal-2)
6 Posts
Customers
April 13, 2023, 10:52

Hello

When filtering attributes, other attached attributes show empty results.

for example:

If I filter by pa_technology, I cannot filter anymore attributes like pa_brand together.

What is the solution for that?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2023, 12:02

Hello

Please  drop me exact link to the  issue

#2
Tal(@tal-2)
6 PostsTopic Author
Customers
April 13, 2023, 12:25

Please use google translate to translate the page.

https://carmeldirect.com/%D7%92%D7%A8%D7%99%D7%9C%D7%99-%D7%92%D7%96/?swoof=1&pa_%D7%98%D7%9B%D7%A0%D7%95%D7%9C%D7%95%D7%92%D7%99%D7%94=%D7%9B%D7%99%D7%A8%D7%AA-%D7%A6%D7%93&really_curr_tax=173-product_cat

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2023, 10:10

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png - and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Are you sure you have products that have these two attributes at the same time?

try  to disable  Turbo  mode  for test

 

Last edited on April 14, 2023, 10:10 by Pablo Borysenco · #4
Tal(@tal-2)
6 PostsTopic Author
Customers
April 16, 2023, 09:22

done.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 10:35

Hello

Please  check  your access - https://c2n.me/4ik2T0X.png

#6
Tal(@tal-2)
6 PostsTopic Author
Customers
April 17, 2023, 10:51

Please tell me from which country are you trying to log in so I could allow it in the firewall.
Thank!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 11:45

I added  my  IP  to  private  data

#8
Tal(@tal-2)
6 PostsTopic Author
Customers
April 17, 2023, 11:48

I have whitelisted you. Thanks

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 12:11

I  disabled turbo  mode and it seems to be working now

#10
Tal(@tal-2)
6 PostsTopic Author
Customers
April 17, 2023, 12:13

Yes! it looks like it.

I will do further testing, and if something comes up I will let you know.

 

Thanks!

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 18, 2023, 10:26

Hello

Great!  Welcome;)

#12