PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

GEO IP not working

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, since we updated to the paid version, our geo ip rules are not being set...

Here is a test page i made with these shortcodes:

[wpcs_check_country]  [wpcs_price value=20]

https://www.antarcticacruises.com/test-page

Hello

What plugin version number are you using?

Please try to disable cache and do a test

version 2.2.0

 

Disabled WP Rocket and Cloudflare and still the issue exists

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Update the plugin to latest version - https://pluginus.net/make-auto-update-wordpress-plugins-themes-bought-envato/

Ok its done, check the private data

Another strange issue is that on the CookieYes popup that new visitors get, if you reject cookies and then try to change the currency, the website crashes. But only on the homepage.

Hello

Please update the plugin to latest version - https://pluginus.net/make-auto-update-wordpress-plugins-themes-bought-envato/

Looks like you are using Cloudflare and this server does not send the user's IP.

Can you give me ftp access  - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check if the user's IP is passed in another variable

Ok updated to latest version, that changed nothing. Ill send you the FTP access

Hello

Please do a test

Yes that seems to be detecting the country correctly now... but this string and IP are displaying in several locations which is breaking the appearance of the site (i assume this is from your testing - please remove immediately)

https://ibb.co/Qjz6Fd98

 

I've disabled the plugin for now because also we cant save pages or view images in the media library with those changes you made

I fixed it, Please do a test

Hi yes that fixed things so that the plugin detects the geo location of the user.

The next issue is due to page caching, in that the currency is selected but all the prices on the website remain as the default currency. For example, the default currency is USD, all the prices on the page show USD even though the selector switched to Euros. How can we get around this issue?

Hello

Please drop me exact link to the issue