General Questions
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from ossi on September 11, 2022, 12:21Hi,
We purchased the woof's plugin few days ago.
Few Question:
----------------------
1. All filters are on the right side. When the page is loading we see also the filter section above the main area.
How can we disable it?2. Can we have a filer of checkbox with image and label?
The order will be: checkbox, image, label.
For example: checkbox, image for red color, label -Red?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses
Please have a look at the frame shape.3. We have a sunglasses store.
If we are in the Ray-ban category page there is only one value in the brand filter (Which is Ray-ban).
Can we hide it?4. Can we show the filters inside a popup / elementor popup / jetpopup.
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses5. If we are on the category all sunglasses and we select a brand, all other brands are disappeared.
How can we show them?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglassesThank you,
Ossi
Hi,
We purchased the woof's plugin few days ago.
Few Question:
----------------------
1. All filters are on the right side. When the page is loading we see also the filter section above the main area.
How can we disable it?
2. Can we have a filer of checkbox with image and label?
The order will be: checkbox, image, label.
For example: checkbox, image for red color, label -Red?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses
Please have a look at the frame shape.
3. We have a sunglasses store.
If we are in the Ray-ban category page there is only one value in the brand filter (Which is Ray-ban).
Can we hide it?
4. Can we show the filters inside a popup / elementor popup / jetpopup.
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses
5. If we are on the category all sunglasses and we select a brand, all other brands are disappeared.
How can we show them?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses
Thank you,
Ossi
Quote from Pablo Borysenco on September 12, 2022, 11:16Hello Ossi
Please watch this video to get started - https://products-filter.com/video#beGT6p_look
- check this option - https://share.pluginus.net/image/i20220912090623.png
- unfortunately the plugin does not have this feature
- Please drop me exact link to the issue. On a category page, the filter should only show the children of the categories, if there are no child categories - the filter should hide this
- Yes. You can try this - https://products-filter.com/extencion/slideout OR use shortcode - https://products-filter.com/shortcode/woof - to show filter inside third party popup window
- Drop me exact link to the issue. are you using this third party plugin? - https://wordpress.org/plugins/perfect-woocommerce-brands/ - disable it and do a test
Hello Ossi
Please watch this video to get started - https://products-filter.com/video#beGT6p_look
- check this option - https://share.pluginus.net/image/i20220912090623.png
- unfortunately the plugin does not have this feature
- Please drop me exact link to the issue. On a category page, the filter should only show the children of the categories, if there are no child categories - the filter should hide this
- Yes. You can try this - https://products-filter.com/extencion/slideout OR use shortcode - https://products-filter.com/shortcode/woof - to show filter inside third party popup window
- Drop me exact link to the issue. are you using this third party plugin? - https://wordpress.org/plugins/perfect-woocommerce-brands/ - disable it and do a test
Quote from ossi on September 12, 2022, 14:343,5 Do you have a static IP so we can whiltelist your IP
4.
Slideout - How can we position it in a specific location of the page?
Do you have a shortcode to display the image that opens the slideout?
How can we show the selected filters - Enable the user to remove filters.
Is it possible to add it inside the slideout?
How can we add a toggle image for closing the popup?When we added the shortcode inside an elementor popup:
I couldn't select a filter - I clicked on the checkbox but it did not check the checkbox:
https://mynotes.semisraeli.co.il/l/E9o0M2
I used the following shortcodes inside the elementor popup:
[woof_search_options]
[woof sid="auto_shortcode"]Ossi
3,5 Do you have a static IP so we can whiltelist your IP
4.
Slideout - How can we position it in a specific location of the page?
Do you have a shortcode to display the image that opens the slideout?
How can we show the selected filters - Enable the user to remove filters.
Is it possible to add it inside the slideout?

How can we add a toggle image for closing the popup?
When we added the shortcode inside an elementor popup:
I couldn't select a filter - I clicked on the checkbox but it did not check the checkbox:
https://mynotes.semisraeli.co.il/l/E9o0M2
I used the following shortcodes inside the elementor popup:
[woof_search_options]
[woof sid="auto_shortcode"]
Ossi
Quote from Pablo Borysenco on September 13, 2022, 11:56Hello Ossi
Do you have a static IP so we can whiltelist your IP - I added on Private data
Slideout - How can we position it in a specific location of the page? - It can only be on the edge of the screen
Do you have a shortcode to display the image that opens the slideout? - https://share.pluginus.net/image/i20220913094832.png
Is it possible to add it inside the slideout? - Yes. https://share.pluginus.net/image/i20220913095118.png - You can generate a shortcode and paste [woof_search_options][woof]
I clicked on the checkbox but it did not check the checkbox: - please drop me exact link to the issue
Hello Ossi
Do you have a static IP so we can whiltelist your IP - I added on Private data
Slideout - How can we position it in a specific location of the page? - It can only be on the edge of the screen
Do you have a shortcode to display the image that opens the slideout? - https://share.pluginus.net/image/i20220913094832.png
Is it possible to add it inside the slideout? - Yes. https://share.pluginus.net/image/i20220913095118.png - You can generate a shortcode and paste [woof_search_options][woof]
I clicked on the checkbox but it did not check the checkbox: - please drop me exact link to the issue
Quote from ossi on September 13, 2022, 14:23
- I Asked my host support to enable your IP. I'll let you know when I get the approval from the support.
- I couldn't find a definition for the toggle image for closing the slideout.
- If I use a slideout it doesn't show the selected filters - [woof_search_options]
https://share.pluginus.net/image/i20220913095118.png- When I'll have the ok from the host's support I'll send you a link.
- I Asked my host support to enable your IP. I'll let you know when I get the approval from the support.
- I couldn't find a definition for the toggle image for closing the slideout.
- If I use a slideout it doesn't show the selected filters - [woof_search_options]
https://share.pluginus.net/image/i20220913095118.png - When I'll have the ok from the host's support I'll send you a link.
Quote from Pablo Borysenco on September 14, 2022, 10:00Hello
2) My video - https://share.pluginus.net/video/v20220914075533.mp4
3) Yes! Correct! For this reason I am asking you to generate a new shortcode - https://share.pluginus.net/image/i20220913095118.png - and paste in this shortcode - [woof_search_options][woof]. An example: [woof_slideout image=null image_h=100 image_w=100 location=top speed=100 action=click offset=100px onloadslideout=false height=700px width=350px text=Filter! ][woof_search_options][woof][/woof_slideout] Use this shortcode on pages where you want to show the filter. And don't forget to disable global mode - https://share.pluginus.net/image/i20220914080001.png
Hello
2) My video - https://share.pluginus.net/video/v20220914075533.mp4
3) Yes! Correct! For this reason I am asking you to generate a new shortcode - https://share.pluginus.net/image/i20220913095118.png - and paste in this shortcode - [woof_search_options][woof]. An example: [woof_slideout image=null image_h=100 image_w=100 location=top speed=100 action=click offset=100px onloadslideout=false height=700px width=350px text=Filter! ][woof_search_options][woof][/woof_slideout] Use this shortcode on pages where you want to show the filter. And don't forget to disable global mode - https://share.pluginus.net/image/i20220914080001.png
Quote from ossi on September 14, 2022, 17:28Can you send me your email address so I can create for you an admin user in our dev envireonment?
Can you send me your email address so I can create for you an admin user in our dev envireonment?
Quote from Pablo Borysenco on September 15, 2022, 11:05Hello
Added to private data
Hello
Added to private data
Quote from ossi on September 28, 2022, 06:45Hi,
I opened a user for you in our development environment.
I added all info in the private section.
Please let me know if you can access the site.If you can, Please check why in the elementor popup I can't check the checkboxes and all bugs that I mentioned before.
Thank you,
Ossi
Hi,
I opened a user for you in our development environment.
I added all info in the private section.
Please let me know if you can access the site.
If you can, Please check why in the elementor popup I can't check the checkboxes and all bugs that I mentioned before.
Thank you,
Ossi
Quote from Pablo Borysenco on September 28, 2022, 10:39Hello Ossi
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello Ossi
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from ossi on September 28, 2022, 16:23I updated the plugin to versin 3.3.0 and still I can not check the checkbox in elementor popup.
Here is a video of the problem:https://mynotes.semisraeli.co.il/l/K7ljrq
Ossi
I updated the plugin to versin 3.3.0 and still I can not check the checkbox in elementor popup.
Here is a video of the problem:
https://mynotes.semisraeli.co.il/l/K7ljrq
Ossi
Quote from Pablo Borysenco on September 29, 2022, 11:15Hello Ossi
this third party functionality will not work with the filter - https://c2n.me/4gKkXat.png - the problem is that it creates the sidebar dynamically (loads in ajax mode) and JS scripts are connected incorrectly
If you need a popup sidebar - https://products-filter.com/extencion/slideout
Hello Ossi
this third party functionality will not work with the filter - https://c2n.me/4gKkXat.png - the problem is that it creates the sidebar dynamically (loads in ajax mode) and JS scripts are connected incorrectly
If you need a popup sidebar - https://products-filter.com/extencion/slideout
Quote from ossi on September 29, 2022, 11:18I just add icon that opens elementor popup.
I want to run the filter inside the elementor.
I did not understand how to do it.
Ossi
I just add icon that opens elementor popup.
I want to run the filter inside the elementor.
I did not understand how to do it.
Ossi
Quote from ossi on September 29, 2022, 11:27In the slideout I don't have the full control if the position of the opening icon.
Ossi
In the slideout I don't have the full control if the position of the opening icon.
Ossi
Quote from Pablo Borysenco on September 29, 2022, 11:45I want to run the filter inside the elementor. - https://c2n.me/4gKmNHZ.png - This is an incompatibility with third-party functionality.
I want to run the filter inside the elementor. - https://c2n.me/4gKmNHZ.png - This is an incompatibility with third-party functionality.
Quote from ossi on September 29, 2022, 16:43How can I control in the code the position of the popup opener in the slideout.
When I tried it it is only at the top of the page.
How can I control in the code the position of the popup opener in the slideout.
When I tried it it is only at the top of the page.
Quote from Pablo Borysenco on September 30, 2022, 10:55Hello
In settings - https://share.pluginus.net/image/i20220930085502.png
Hello
In settings - https://share.pluginus.net/image/i20220930085502.png