PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

General Questions

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,
We purchased the woof's plugin few days ago.
Few Question:
----------------------
1. All filters are on the right side. When the page is loading we see also the filter section above the main area.
How can we disable it?

2. Can we have a filer of checkbox with image and label?
The order will be: checkbox, image, label.
For example: checkbox, image for red color, label -Red?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses
Please have a look at the frame shape.

3. We have a sunglasses store.
If we are in the Ray-ban category page there is only one value in the brand filter (Which is Ray-ban).
Can we hide it?

4. Can we show the filters inside a popup / elementor popup  / jetpopup.
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses

5. If we are on the category all sunglasses and we select a brand, all other brands are disappeared.
How can we show them?
Here is an example from other site:
https://www.sunglasshut.com/us/designer-sunglasses

Thank you,
Ossi

Hello Ossi

Please watch this video to get started - https://products-filter.com/video#beGT6p_look

  1. check this  option - https://share.pluginus.net/image/i20220912090623.png
  2. unfortunately the plugin does not have this feature
  3. Please  drop me  exact  link to  the  issue. On a category page, the filter should only show the children of the categories, if there are no child categories - the filter should hide this
  4. Yes. You  can  try  this - https://products-filter.com/extencion/slideout  OR use  shortcode - https://products-filter.com/shortcode/woof - to  show filter inside third party popup window
  5. Drop me exact  link to the  issue.  are you using this third party plugin? - https://wordpress.org/plugins/perfect-woocommerce-brands/  - disable  it  and  do a test

3,5 Do you have a static IP so we can whiltelist your IP
4.
Slideout - How can we position it in a specific location of the page?
Do you have a shortcode to display the image that opens the slideout?
How can we show the selected filters - Enable the user to remove filters.
Is it possible to add it inside the slideout?

How can we add a toggle image for closing the popup?

When we added the shortcode inside an elementor popup:
I couldn't select a filter - I clicked on the checkbox but it did not check the checkbox:
https://mynotes.semisraeli.co.il/l/E9o0M2
I used the following shortcodes inside the elementor popup:
[woof_search_options]
[woof sid="auto_shortcode"]

Ossi

Hello Ossi

Do you have a static IP so we can whiltelist your IP - I added on Private data

Slideout - How can we position it in a specific location of the page? - It can only be on the edge of the screen

Do you have a shortcode to display the image that opens the slideout? - https://share.pluginus.net/image/i20220913094832.png

Is it possible to add it inside the slideout? - Yes. https://share.pluginus.net/image/i20220913095118.png - You can generate a shortcode and paste [woof_search_options][woof]

I clicked on the checkbox but it did not check the checkbox: - please  drop me  exact  link to the  issue

 

  1. I Asked my host support to enable your IP. I'll let you know when I get the approval from the support.
  2.  I couldn't find a definition for the toggle image for closing the slideout.
  3. If I use a slideout it doesn't show the selected filters - [woof_search_options]
    https://share.pluginus.net/image/i20220913095118.png
  4. When I'll have the ok from the host's support I'll send you a link.

Hello

2) My video - https://share.pluginus.net/video/v20220914075533.mp4

3) Yes!  Correct! For this reason I am asking you to generate a new shortcode - https://share.pluginus.net/image/i20220913095118.png  - and paste in this shortcode - [woof_search_options][woof].  An example:  [woof_slideout image=null image_h=100 image_w=100 location=top speed=100 action=click offset=100px onloadslideout=false height=700px width=350px text=Filter! ][woof_search_options][woof][/woof_slideout]  Use this shortcode on pages where you want to show the filter. And don't forget to disable global mode - https://share.pluginus.net/image/i20220914080001.png

Can you send me your email address so I can create for you an admin user in our dev envireonment?

Hello

Added  to  private  data

Hi,
I opened a user for you in our development environment.
I added all info in the private section.
Please let me know if you can access the site.

If you can, Please check why in the elementor popup I can't check the checkboxes and all bugs that I mentioned before.

Thank you,
Ossi

Hello Ossi

Please  update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

I updated the plugin to versin  3.3.0 and still I can not check the checkbox in elementor popup.
Here is a video of the problem:

https://mynotes.semisraeli.co.il/l/K7ljrq

Ossi

Hello Ossi

this third party functionality will not work with the filter - https://c2n.me/4gKkXat.png - the problem is that it creates the sidebar dynamically (loads in ajax mode) and JS scripts are connected incorrectly

If you need a popup sidebar - https://products-filter.com/extencion/slideout

I just add icon that opens elementor popup.
I want to run the filter inside the elementor.
I did not understand how to do it.
Ossi

In the slideout I don't have the full control if the position of the opening icon.
Ossi

I want to run the filter inside the elementor. - https://c2n.me/4gKmNHZ.png - This is an incompatibility with third-party functionality.

How can I control in the code the position of the popup opener in the slideout.
When I tried it it is only at the top of the page.

Hello

In settings - https://share.pluginus.net/image/i20220930085502.png