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FOX - Currency Switcher Professional for WooCommerce doesn't work on mobile

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Edensh(@edensh)
3 Posts
Customers
January 23, 2024, 15:54

Hello,

I'm using your plugin and I have a problem that switch currency doesn't work on mobile, I can't find the reason.

https://yofitofy.com/

You can find the switch currency in the footer

Can you please help?

 

Thanks in advance

Eden

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 24, 2024, 13:02

Hello Eden

I did a test and it seems to work. I don't see any errors

#2
Edensh(@edensh)
3 PostsTopic Author
Customers
January 24, 2024, 16:48

I tested it on few browsers and it doesn't work.

There are no errors but the currency doesn't change.

Is there a way to send you video so you will see how it works?

 

Last edited on January 24, 2024, 16:58 by Edensh · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 25, 2024, 12:22

Hello

Please check options - https://c2n.me/4kccjBa.png and  https://share.pluginus.net/image/i20240125113249.png and  https://share.pluginus.net/image/i20240125113323.png

and  do a test

you can add a link to the video here or in your private data - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#4
Edensh(@edensh)
3 PostsTopic Author
Customers
January 25, 2024, 14:14

Thank you, it fixed the issue.

One more issue that I found, I added the switch currency also into the mobile menu but it doesn't load there - click on the burger menu > it keep loading.

Can you please tell me how to fix it?

 

Thanks!

Eden

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 26, 2024, 12:19

Hello Eden

This is not compatible with a third party template.

The problem is that the menu is rendered using ajax and the JS for the switch is not initialized

how to fix this incompatibility: you should ask the developer of this mobile menu (I think this is part of the theme) an event that occurs after the menu is drawn. Then, using this event, we can initialize JS

#6