Footer problems
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi Pablo,
WOOF is causing troubleshooting of the footer at my page. I know that because I checked all the plugins at my site. Footers on all the sites are displayed correctly only Wocommerce pages (and category pages of Woocommerce) do not display the footer correctly. Is there a Woocommerce incompatibility or how can I fix it?
Kind regards, Samo
Hello Samo
It looks like your current theme has an incorrect template.
Please install another theme to test
Drop me exact link to the issue
Hi,
I don't understand what incorrect template do you mean. The site in question is: https://test.klubgurmanov.si/sl_si/trgovina/
If you check other sites the footer is OK. I know WOOF is in conflict somehow because if I disable it, the footer appears correctly. That is not the answer though, because I like and need WOOF! :)
I contacted also DIVI theme (Elegant themes and they too don't know what do you mean under incorrect template.
Kind regards, Samo
Hello Samo
the problem is that they only one use hook in the template - woocommerce_before_shop_loop
But if they are using this hook, then one should insert - woocommerce_after_shop_loop
You can check it easily, find the store template in the theme and insert this hook as in the example of the standard template - https://c2n.me/4c4Q0Te.png - Or drop me wp-admin+FTP access I will demonstrate it
OR
Disable Ajax mode on the filter settings
Hi,
I've searched through ftp files but don't know which file I should change / where it should be located? Can you please tell,..and I think I'll manage.
Can you also copy in the whole after-shop-loop?
Kind regards,
Samo
the file names depend on the theme, I think it should be in the templates folder. possible names: archive-product or products
there should be a hook in this template - 'woocommerce_before_shop_loop' ( https://share.pluginus.net/image/i20210519131509.png )
Can you also copy in the whole after-shop-loop?
do_action( 'woocommerce_after_shop_loop' );
I don't find the appropriate file. I've send you the private data for accessing ftp and wp.
Please help.
As you offered: drop me wp-admin+FTP access I will demonstrate it
I granted you the access to wp and ftp. Could we get in contact to resolve this matter. I am sure it's easy for you, but I just can't fix it.
Thanks a lot!
Hello
Please add pswd to wp-admin
and check FTP access
Hi :)
Username in password are sent.
FTP should be fine,.
Hello
Unfortunately FTP doesn't work. Perhaps you have an IP restriction
Added my IP to private data
Probably you have to add IP to hosts:
added to private data
:) Sorry for my clumsiness,.I'm learning every day :)
Hello
unfortunately FTP access does not work
I edited cPanel domain settings so that you don't need hosts file anymore and I tested with a friend and it really should work now (hopefully). The only thing is that you might get a warning that the name of the host does not match the certificate.
Hello
The only thing is that you might get a warning that the name of the host does not match the certificate - I mean FTP access. it still doesn't work
You can drop me a folder with your theme templates
Unbelievable. I can't figure out why. It worked when testing with my friend.
How can I send you a folder? - I couldn't put it into the private data..
try using a file transfer service by link Google drive, DropBox .....
Of course. The link is in private data.
Hello
Please do a test
I changed the code in file - \wp-content\plugins\new-woocommerce-products-filter\index.php - ( https://c2n.me/4cam1KG.png )
Pablo,
That solved the problem! A Big Thank You!