Quote from Pablo Borysenco on February 5, 2021, 12:35

Hello

Please  drop me  exact  link to  the  issue

Quote from zerophoid on February 5, 2021, 14:17

Herewith the home page copy with the woof filter https://wildtracks.co.za/home/

 

login details in the private data section

Quote from Pablo Borysenco on February 8, 2021, 11:53

Hello

After I logged into your site, I still see this page - https://c2n.me/4aRuUlX.jpg - Possible problem with user role

Quote from zerophoid on February 8, 2021, 13:30

I Hav removed the under construction for the time being please retry

Quote from zerophoid on February 9, 2021, 09:13

Will Create a second support ticket with regards to what we are hoping to achieve

Quote from Pablo Borysenco on February 9, 2021, 13:15

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

I see  filter (not  code) - https://c2n.me/4aSAzYH.jpg

Quote from zerophoid on February 11, 2021, 09:08

Good day, Thank you for your assistance, I need to ask for more assistance as we have tried to customize the woof plugin and we have done it before but it was on a different theme. please see the below image found on https://www.ironman4x4.co.za/

however the client advised that the filter does not work according to their needs, they liked the filter found on https://www.frontrunneroutfitters.com/en/za/ (shop by vehicle)

we do understand that the second image and example is built using magento, we have the means of adding the filter terms but this is Ultimately the goal we wish to achieve using the woof filter

Quote from Pablo Borysenco on February 11, 2021, 13:19

Hello

You are using a very old version of the plugin. please  update  it - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

I cannot determine what you need from these links.

what difference I see:

1.  Style
2. Your taxonomies are configured differently (different hierarchy structure)

 

Quote from zerophoid on February 15, 2021, 12:26

I have checked Envato we seem to have the latest update installed, i have changed your permissions on the website to the administrator, please check if plugin is correct now, we will update the Taxinomies accordingly please refer to documentation for styling and correct taxinomies

Quote from Pablo Borysenco on February 15, 2021, 14:15

Hello

Please  watch a  video - https://products-filter.com/video-tutorials/#video_beGT6p_look  and  read  this  - https://products-filter.com/extencion/hierarchy-drop-down/

https://c2n.me/4aXsSGp.png - it looks like the correct hierarchy

You should hire a CSS developer to change the style of your filter.

Quote from zerophoid on February 17, 2021, 11:47

Hi i managed to style the website layout but as soon as I select a drop-down item the filter begins to search how do I disable that?

 

Quote from Pablo Borysenco on February 17, 2021, 13:12

Hello

Please  use  this  attribute  ajax_redraw='1' in  shortcode  [woof]

Quote from zerophoid on February 17, 2021, 13:55

it has been added but still disappears do i need to populate taxinomies to more products?

 

Quote from zerophoid on February 17, 2021, 14:26

[woof sid="home_page" tax_only="models" autosubmit="1" ajax_redraw="1" is_ajax="1"]

Quote from Pablo Borysenco on February 18, 2021, 12:14

Hello

Please  disable this  third-party  plugin - https://c2n.me/4b0eiPO.png

My  test  - https://c2n.me/4b0eoWk