PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Filters taking tooooo long to load & show results

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
mks307(@mks307)
5 Posts
Customers
March 14, 2023, 12:26

Hi,

On one of our website (https://woocommerce-474147-3335909.cloudwaysapps.com?a=342312), the filters are taking too long to load and when clicked on the filter, taking longer to display results.

There is no coding or customization done in the plugin, it is used as it is (the paid version).

Please assist!

Thanks,
K.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 14, 2023, 13:18

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

#2
mks307(@mks307)
5 PostsTopic Author
Customers
March 14, 2023, 16:35

The purchase code has been added!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 15, 2023, 10:53

Hello

Please  try to  disable  checkbox  style - https://share.pluginus.net/image/i20230315105229.png - clear all cache  and do a test

#4
mks307(@mks307)
5 PostsTopic Author
Customers
March 15, 2023, 12:55

Hi Pablo,

Thank you for your response, much appreciated!

We did the same as per your instructions and if you notice, it is still taking time to load results, when we select a filter to narrow down the search.

Please note that, there are around 3,500 products and there are average 30 variations of each product (some has 200+ and some has less than 10).

Please advise if the plugin needs any update to load products quickly

Thanks,
K.

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 15, 2023, 13:42

Read  this - https://products-filter.com/searching-is-slow

#6
mks307(@mks307)
5 PostsTopic Author
Customers
March 16, 2023, 16:21

Hi,

Did everything from the link. Still had the same issue.

Please note that, when we disabled Colors option from the filter, it is working far better, which means there is some glitch in the colors option from the plugin.

Please advise.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 17, 2023, 10:56

Hello

Please drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png -  I  will  check  it

#8
mks307(@mks307)
5 PostsTopic Author
Customers
March 17, 2023, 19:17

Hi,

I have added wp-admin access detail in private data.

Thanks,
K.

 

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 20, 2023, 13:30

hello

You have a lot of taxonomies.

you can just go to edit products page (/wp-admin/edit-tags.php?taxonomy=pa_color&post_type=product) and even here your site loads very slowly

Reduce the number of terms as much as possible

#10