Filters not opening up (Avada Theme)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, our filters are not opening up and can't seem to figure out why. Can you help?
Example link in private field.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Done. Fixed on my machine, but some users still note able to open the filters still.
Hello
OK! Ok I see you bought the plugin yesterday.
Please clear all cache
I took over this site from a design agency about 2 years ago, and I seriously didn't know we hadn't bought the plugin.
Can these filters pop in from the side on mobile at all as we don't find it functions very well on Mobile. It either is at the top of the products and you have to scroll right past it, or at the bottom where nobody sees it.
Hello
You can try this extension - https://products-filter.com/extencion/slideout