Filters doesn't work properly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello guys,
I try to filter my products on a specific page and [woof_products] doesn't work properly.
For Example I need to filter the product category with id = 241 and show only price and ram filter in slider.
But this shortcode shows all the products in our database
[woof tax_only='pa_ram']
[woof_products taxonomies='pa_ram:103,104'+'pa_category='241']
Why?
Could you please help me?
Thank you.
Hello
Why? - Because you're doing it wrong.
Please read docs - https://products-filter.com/shortcode/woof and https://products-filter.com/shortcode/woof_products
watch this video - https://products-filter.com/video#21FOcrYGgZ0
Hello Pablo,
let's have a look on this page https://lightcoral-toad-340276.hostingersite.com/vivobook-zenbook-proart/
I use this shortcode [woof sid='zenbook' autohide='0' autosubmit='-1' is_ajax='1' ajax_redraw='0' start_filtering_btn='0' btn_position='t' dynamic_recount='1' hide_terms_count_txt='1' mobile_mode='0' by_only='by_price' tax_exclude='pa_colore,pa_dissipazione,pa_tecnologia,pa_webcam' taxonomies='pa_schermo:81,82,84,85+pa_processore:121,125,129,132,134,200+pa_ram:104,106+pa_gpu:122,126,130,133,135+pa_os:131,136,144+pa_hard-disk:115' ]
and the filter GPU doesn't display.
So please help me.
Mattia
Please watch the video, read the documentation, this is very important
Setting up your business is not included in the support
Think of this attribute"taxonomies" as pre-filtering. So you applied such a long search query by default and of course in this case there is no such filter in this search context
Hello Pablo,
I watched all the 8 videos you mentioned and I think your response is a little bit rude...
So you confirm that the plugin can't filter as I need?
Best Regards.
Mattia
Sorry if my answer seemed rude to you. I didn't mean it.
But actually setting up a shop is not included in the support
So you confirm that the plugin can't filter as I need? - No. But I clearly confirmed in the previous messages that to configure the filter as you need, you do it incorrectly. I also indicated the specific setting that you are using incorrectly.
Please read this - https://share.pluginus.net/image/i20250404130014.png
Here is a short guide :
1) In category pages use shortcode - [woof_products] with attribute : taxonomies=product_cat:X Where X id your product category. ( if you use custom page )
2) In widgets use shortcode [woof] with attribute : * taxonomies=product_cat:X
+
tax_only - write taxonomies or products slug using comma
+
by_only - write any by-filter-elements there using comma: by_text,by_price,by_sku,by_author,by_insales,by_instock. Of course firstly user should enable extensions for that by-filter-elements
*- Do not forget set the same condition in [woof_products]
You can read more about shortcodes - https://products-filter.com/shortcode/woof AND https://products-filter.com/shortcode/woof_products
Ok thank you.
Have a nice week.
Mattia
Welcome;)
Hello Pablo,
I've got a question on this page:
https://lightcoral-toad-340276.hostingersite.com/vivobook-zenbook-proart/
The filters shows the right values but with a wrong quantity.
The Shortcode is [woof sid='desktop' autohide='0' autosubmit='0' is_ajax='1' ajax_redraw='1' start_filtering_btn='0' btn_position='t' dynamic_recount='1' hide_terms_count_txt='1' mobile_mode='0' by_only='by_price' tax_exclude='pa_colore,pa_dissipazione,pa_gpu,pa_schermo,pa_tecnologia,pa_webcam' taxonomies='pa_processore:255,257+pa_ram:103+pa_os:136+pa_hard-disk:114' +pa_scheda-video-dedicata:250]
How can I fix this one?
Thank you.
Mattia
Hello Mattia
but with a wrong quantity. - Please describe in more detail how you determined that the counters were incorrect. I see you added a lot of pre-filtering to the filter shortcode.
The Filters should display the filter"Scheda Video dedicata" 3 results YES and 4 results NO in total 7 items but the filter display 14 items (see the link https://lightcoral-toad-340276.hostingersite.com/vivobook-zenbook-proart/).
How can I fix this?
Thank you.
Mattia
in total 7 items but the filter display 14 items - Why?
Yes I see you display 7 products but this template has nothing to do with the filter. It's just a list of products that has its own custom query to the database.
I also see that you use these attributes for pre-filtering: taxonomies='pa_schermo:81,82,84,85+pa_processore:121,125,129,132,134,200+pa_ram:104,106+pa_os:131,136,144+pa_hard-disk:115 +pa_scheda-video-dedicata:249,250' - and the result of this pre-filtration gives such counters
Ok now the filters work properly.
No problem.
Have a nice day.
Thank you, Mattia
Great! Welcome;)