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Filters are shown in category results but not shown in Category Page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Walter(@walter)
7 Posts
Customers
April 16, 2020, 09:58

Hello,

I found a small issue which you can see in this 1 minute video: https://youtu.be/MZQkugrKxYk

When I click in a category using the Woof filter the results are loaded and the filters are shown, capture: https://monosnap.com/file/8rB5yasc1P9aPG8EQAEsP1GIiMU7KN

But if I load the SAME Category page the filters are not shown: https://monosnap.com/file/MTA1AvPkx76ekdUth3K9yJkvS3Yev9

I understand that the plugin follows a rule to show filters but in any case the behaviour should be the same in both pages.

How can I fix this? Let me know if you need admin access to my site.

Thanks.

 

Last edited on April 16, 2020, 10:04 by Walter · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2020, 12:39

Hello

On the category page, the filter shows only child categories
 This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products   )

In another case this is not a filter - this is menu

Last edited on April 16, 2020, 12:40 by Pablo Borysenco · #2
Walter(@walter)
7 PostsTopic Author
Customers
April 17, 2020, 17:22

Hello,

I understand, but in this case this behaviour should be the same in both pages: https://monosnap.com/file/8rB5yasc1P9aPG8EQAEsP1GIiMU7KN and https://monosnap.com/file/MTA1AvPkx76ekdUth3K9yJkvS3Yev9

I understand that the plugin follows a rule to show filters but in any case the behaviour should be the same in both pages.

 

You can see it here https://youtu.be/MZQkugrKxYk

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 20, 2020, 12:30

Hello

but in this case this behaviour should be the same in both pages - No! My plugin is a filter! this is the result of filtering - https://monosnap.com/file/8rB5yasc1P9aPG8EQAEsP1GIiMU7KN    This is a category page - https://monosnap.com/file/MTA1AvPkx76ekdUth3K9yJkvS3Yev9

These are completely different things( filtering and menu navigation ).

#4