Filtering Not working since I moved from Dev to Production

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

• ❌ No ticket responses from December 28 to January 6
• ✅ Support will resume on January 7, 2026
• 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
• ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

• 🚀 Successful online stores
• 💰 Growing sales
• 😊 Happy customers
• 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

Chris(@chris)

3 Posts

Customers

September 12, 2019, 17:56

Quote from Chris on September 12, 2019, 17:56

I installed my licensed copy on our test site while we were in development. We moved the test site to production and now the filters do not work. No matter what I try to filter for nothing works. I have uninstalled and re-installed still does not work. What do I need to do to get this fixed?

I installed my licensed copy on our test site while we were in development. We moved the test site to production and now the filters do not work. No matter what I try to filter for nothing works. I have uninstalled and re-installed still does not work. What do I need to do to get this fixed?

#1

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 13, 2019, 11:38

Quote from Pablo Borysenco on September 13, 2019, 11:38

Hello

your purchase key can not be validated, please login into codecanyon account and duplicate your message there on the plugin forum, just copy/paste

Paste wp-admin access - https://c2n.me/42BAoj4.png

Hello

your purchase key can not be validated, please login into codecanyon account and duplicate your message there on the plugin forum, just copy/paste

Paste wp-admin access - https://c2n.me/42BAoj4.png

#2

Chris(@chris)

3 PostsTopic Author

Customers

September 13, 2019, 17:06

Quote from Chris on September 13, 2019, 17:06

I just posted to the Codecanyon forum. I also just purchased a second license to see if it is because I had this installed on my dev site. Is there a way to change my license on my live site?

I just posted to the Codecanyon forum. I also just purchased a second license to see if it is because I had this installed on my dev site. Is there a way to change my license on my live site?

#3

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 16, 2019, 11:41

Quote from Pablo Borysenco on September 16, 2019, 11:41

Hello

The last forum post was 6 days ago - https://c2n.me/43BxyTv.png . Unfortunately your post is not there

Hello

The last forum post was 6 days ago - https://c2n.me/43BxyTv.png . Unfortunately your post is not there

#4