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filtering is not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
stickit2wall(@stickit2wall)
51 Posts
Customers
May 17, 2022, 10:33

hello

i am using the plugin for some monthes.

today i saw its not filtering and not working.

i am using woodmart theme and elementor.

if you need to access please write me yur IP to whitelist you.

thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 17, 2022, 12:15

Hello

What plugin version number are you using?

Add  my  IP  to private date

#2
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 17, 2022, 12:55

V2.1.1

i am attaching entry details.

thanks.

#3
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 18, 2022, 04:25

hello?

any news?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 18, 2022, 13:51

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

#5
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 18, 2022, 20:34

i did.

please fix.

buy the way this is not the first time this is happening so maybe you have a plugin bug.

thanks

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 19, 2022, 11:43

Hello

Your  link - https://share.pluginus.net/image/i20220519093832.png

Pay attention to what you wrote in support of WOOF.

buy the way this is not the first time this is happening so maybe you have a plugin bug. - This is usually a conflict with third party plugins.

Please  disable  cache  plugin  and  do a test

OR try  it (https://share.pluginus.net/image/i20220518082221.png) - https://bulk-editor.com/document/more-settings-implicit - add  this code  to  functions.php  and  do a test

#7
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 19, 2022, 12:15

hi

i dont know how to add codes.please help me to fix this issue. i sent you all you need to enter.i have fixed the link to enter on private.

thanks

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 20, 2022, 11:23

Hello

Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#9
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 20, 2022, 12:12

its on private

please fix and make sure it will not happen again

thanks

#10
stickit2wall(@stickit2wall)
51 PostsTopic Author
Customers
May 23, 2022, 10:06

hello? any news? i sent you all you need on private.

thanks

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 23, 2022, 13:29

Hello

I fixed it May 20

Didn't you take the test?

make sure it will not happen again  - https://share.pluginus.net/image/i20220523112834.png - It does not depend on me

#12