Filtering does not work when the parent category is selected
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
faced a problem in WooCommerce
stars-case.ru , there is a catalog and product categories
For example Cases > Headphone Cases > Cases for AirPods 1 ,2
When the user selects the Headphone Cases category (it contains 0 products)
Then the filters do not work, because they are looking for products only in this category. Can I make the plugin filter products in child categories when the parent category is selected
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Is it possible to do this on the free version of the plugin?
You are using the paid version of the plugin
Так можно ли сделать это на бесплатной версии плагина, которую я сейчас использую, и если нельзя, где можно его купить кроме envato?
Hello
Yes, I see you disabled the old paid version of the plugin and now you are using the free version
This should work in all versions. I checked your website and everything seems to be working correctly.
Good afternoon, thank you for the answer, it seems to me you did not understand what does not work for me, for example, with the selected category of cases, try to choose the iPhone 11 model https://stars-case.ru/product-category/catalog/%d1%87%d0%b5%d1%85%d0%bb%d1%8b / , will give an error because the products that should be displayed are in a nested category
Hello
Ok! Give me a link to a product that has this model in the current category
for example, if I am in this category and set the color white or the iphone 11 model in the filter, the products are not
Hello
Try to enable SEO URL - https://products-filter.com/extencion/seo-url-request
Have I activated the SEO URL, or do I need to write an Seo rule?
Hello
It looks like you are using another plugin.
Yes, I use another plugin, since I need to give the site to the customer. Thank you for your help. I tried your plugin on a local server, it worked correctly for me, but on this site, not the way I need it. Perhaps this is due to the way attributes were added to the site through a plugin similar to your Bulk Editor. And for some reason there were attributes in the plugin table, but when I went into the product itself in the Woocommerce editor, there were no arthritis, but the products were given out on the records of the atributs, which is very strange
Welcome;)