Filter works but then it fetches every single product
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from lisa@outhouse-media.co.uk on April 4, 2025, 16:08Hi, I have had the product Since January 2024 for my client. Just renewed support. Plugin version is
v.3.3.5.3
The filter works perfectly but then on attempting to click on the send page of search result it then loads in every single product in the database ignoring the filter parameters.
This only started happening in the last 2 days. Hope you can help.
Hi, I have had the product Since January 2024 for my client. Just renewed support. Plugin version is
v.3.3.5.3
The filter works perfectly but then on attempting to click on the send page of search result it then loads in every single product in the database ignoring the filter parameters.
This only started happening in the last 2 days. Hope you can help.
Quote from Pablo Borysenco on April 7, 2025, 10:26Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Please describe in more detail what I should do to get this error.
Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Please describe in more detail what I should do to get this error.
Quote from lisa@outhouse-media.co.uk on April 7, 2025, 10:56Thanks Pablo, plugin updated.
If you use the husky filter on the home page and select for example Make: Toyota (14) and click search. It should only load the 14, or initially before the load more button the first 8 - this works, but clicking load more it should load the remaining vehicles assigned to this filter, but it loads vehicles not assigned and everything else on the website.
I have disabled all caching rules in cloudflare and purged the cache to make sure it's not causing the issue.
Thanks Pablo, plugin updated.
If you use the husky filter on the home page and select for example Make: Toyota (14) and click search. It should only load the 14, or initially before the load more button the first 8 - this works, but clicking load more it should load the remaining vehicles assigned to this filter, but it loads vehicles not assigned and everything else on the website.
I have disabled all caching rules in cloudflare and purged the cache to make sure it's not causing the issue.
Quote from Pablo Borysenco on April 7, 2025, 11:59Hello
Please read this - https://products-filter.com/make-infinite-scroll-for-filtered-products-also
Hello
Please read this - https://products-filter.com/make-infinite-scroll-for-filtered-products-also
Quote from lisa@outhouse-media.co.uk on April 7, 2025, 12:21Thanks, installed the plugin.
It still fails to stop bringing all the other products through. Instead of the 14 toyota search results, it brings everything.
Thanks, installed the plugin.
It still fails to stop bringing all the other products through. Instead of the 14 toyota search results, it brings everything.
Quote from Pablo Borysenco on April 8, 2025, 09:53Hello
Disable infinite loading of products that causes conflict. That is, activate standard pagination in your template
Hello
Disable infinite loading of products that causes conflict. That is, activate standard pagination in your template
Quote from lisa@outhouse-media.co.uk on April 8, 2025, 10:59Hi Pablo,
standard pagination is activated within the theme as nothing has changed there.
Hi Pablo,
standard pagination is activated within the theme as nothing has changed there.
Quote from Pablo Borysenco on April 8, 2025, 11:57Ok! My test - https://c2n.me/4mx9lif.jpg
Ok! My test - https://c2n.me/4mx9lif.jpg
Quote from lisa@outhouse-media.co.uk on April 8, 2025, 12:17Hi, sorry I think we may have crossed wires.
The filter is only supposed to bring back the 14 products assigned to that category using the husky filter, but instead when you click on Load More it brings back all products in the database and not just the 14 Toyota products. Does that make sense?
On the first load of products, they are correct, clicking on load more it just brings any old product through regardless of what filter category it is assigned to
Hi, sorry I think we may have crossed wires.
The filter is only supposed to bring back the 14 products assigned to that category using the husky filter, but instead when you click on Load More it brings back all products in the database and not just the 14 Toyota products. Does that make sense?
On the first load of products, they are correct, clicking on load more it just brings any old product through regardless of what filter category it is assigned to
Quote from Pablo Borysenco on April 9, 2025, 09:52Hello
Ok! Yes, I understood that. Load More - This is a third-party functionality that is not compatible with filtering. That's why I ask you to disable it. You can replace this third-party functionality - https://products-filter.com/make-infinite-scroll-for-filtered-products-also
Hello
Ok! Yes, I understood that. Load More - This is a third-party functionality that is not compatible with filtering. That's why I ask you to disable it. You can replace this third-party functionality - https://products-filter.com/make-infinite-scroll-for-filtered-products-also
Quote from lisa@outhouse-media.co.uk on April 9, 2025, 11:02Thanks. I did replace it and don't have infinite scrolling in my theme. It's set to pagination.
However, I am at a loss at what to do now. For example on the home page, go to the vehicle search https://www.vanrack.co.uk/ Select Toyota from the dropdown (14 vehicles) and search
It loads the first 12 vehicles according to pagination, click on page 2 and it loads another 12 vehicles, 10 of which are not part of that filter. If you refresh the screen it then shows the correct 2 extra products. Does this make sense? What could be causing this? Sorry but my client is an angry man and I am doing my best to fix this.
Thanks. I did replace it and don't have infinite scrolling in my theme. It's set to pagination.
However, I am at a loss at what to do now. For example on the home page, go to the vehicle search https://www.vanrack.co.uk/ Select Toyota from the dropdown (14 vehicles) and search
It loads the first 12 vehicles according to pagination, click on page 2 and it loads another 12 vehicles, 10 of which are not part of that filter. If you refresh the screen it then shows the correct 2 extra products. Does this make sense? What could be causing this? Sorry but my client is an angry man and I am doing my best to fix this.
Quote from Pablo Borysenco on April 9, 2025, 11:30This is a problem with custom ajax pagination. This third-party functionality makes its query to the database without taking into account the search query.. Please use standard pagination
This is a problem with custom ajax pagination. This third-party functionality makes its query to the database without taking into account the search query.. Please use standard pagination
Quote from lisa@outhouse-media.co.uk on April 9, 2025, 12:56Thanks for you help pablo, I ended up disabling super page cache and cloudflare and putting everything back to how it was and it all worked again so I am going back to square one on caching :-)
Thanks for you help pablo, I ended up disabling super page cache and cloudflare and putting everything back to how it was and it all worked again so I am going back to square one on caching :-)
Quote from Pablo Borysenco on April 10, 2025, 09:43Hello
Great! But based on what I checked on your site it didn't look like a caching issue, it was a custom pagination issue.
welcome;)
Hello
Great! But based on what I checked on your site it didn't look like a caching issue, it was a custom pagination issue.
welcome;)