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filter values not pertinent to the current category are shown

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
shockwave(@shockwave)
5 Posts
Customers
October 17, 2023, 11:26

hello, if i navigate to a woocommerce category, and then i select one filer value (for example"on sale")

values of other filters (for example brand or category) not present in product of the current category are shown.

how can i avoid this? (you can check here https://shop.piccininiorologiai.it/categoria-prodotto/gioielleria/filtra_per/onsale/  https://shop.piccininiorologiai.it/categoria-prodotto/gioielleria/ )

thank you for your reply.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2023, 13:29

Hello

I  checked  it - https://c2n.me/4jz3Mwd.png - As a result, one product.  This is a correct result because there is only one discounted product in this category - https://share.pluginus.net/image/i20231017142932.png

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 17, 2023, 13:29

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

#3
shockwave(@shockwave)
5 PostsTopic Author
Customers
October 18, 2023, 09:59

as you can see you have checked"in offerta" filter when you where in"gioielleria" category.

in brand filter i see also"r olex" term and this no sense, the only product shown is a"faberge" ring!
also in"category" filter i see"orologi" that's not a"gioielleria" subcategory!

i have pasted purchase code
many thank's in advice for your help

Last edited on October 18, 2023, 10:03 by shockwave · #4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2023, 12:01

Hello

I  got  it!

Can  you  drop  me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check  it

#5
shockwave(@shockwave)
5 PostsTopic Author
Customers
October 18, 2023, 12:30

done!

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 19, 2023, 18:11

hello

Please try  in  Advanced->Options-> https://share.pluginus.net/image/i20231019190935.png - and do a test

 

#7
shockwave(@shockwave)
5 PostsTopic Author
Customers
October 20, 2023, 12:03

sorry but i can't see the image you posted...

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 20, 2023, 12:24

Hello

Try  now  please - https://share.pluginus.net/image/i20231019190935.png

#9
shockwave(@shockwave)
5 PostsTopic Author
Customers
October 20, 2023, 12:34

it seems to work! thank you!

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 23, 2023, 09:43

Great! Welcome;)

#11