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Filter toggle not working (javascript void error)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12
andreadecamilli(@andreadecamilli)
41 Posts
Customers
September 10, 2022, 12:52

Hello, after updating to v.2.2.9.3  the filter button doesn't work anymore and i see javascript error void in my browser status bar.

Woocommerce version 6.8.2.

Thank you

#1
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 10, 2022, 13:16

we have found a copy of v.2.2.9.2 around the internet and tried in staging... and it works.

Can you provide us an official link to download that version and go live?

thank's

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 12, 2022, 10:44

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130637.png - I will fix  it

#3
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 12, 2022, 10:58

Thank you!

PRIVATE DATA!!!!

 

Thank you!

Last edited on September 12, 2022, 12:22 by Pablo Borysenco · #4
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 12, 2022, 11:01

ups i forgot:

Item Purchase Code:

PRIVATE DATA!

Last edited on September 12, 2022, 12:23 by Pablo Borysenco · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 12, 2022, 12:25

This is an open forum!

I showed you (  https://share.pluginus.net/image/i20220912102453.png ) where to insert the access and the key

I strongly recommend changing accesses as soon as possible

#6
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 12, 2022, 12:42

sorry, password changed and sent the right way

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 12, 2022, 12:54

Please insert full access (links, logins) in private data

#8
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 12, 2022, 14:15

done

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 13, 2022, 11:15

Hello

Please do a  test

Unfortunately your FTP is not working

#10
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 13, 2022, 11:41

i should whitelist your ip for http://FTP...

we still have problems...

  • the toggle button works BUT the checkbox are missing and you can't choose any option
  • the CSS customization of button is ignored
  • the flat gray 3 coloumns skin is broken

if you would provide ma the previous version, i can provide you a staging area to debug the actual one...

thank you

 

AZ

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 13, 2022, 12:59

Add  IP and  link  to download the old version  on private  data

 

#12
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 13, 2022, 17:31

i provided you a new link to access a staging copy of our website with same credentials

thank you

 

AZ

#13
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 13, 2022, 17:32

...and your IP is whitelisted there ;)

#14
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 13, 2022, 17:35

i'm afraid you provided me version 2.2.9.3 instead of 2.2.9.2

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 14, 2022, 10:30

Hello

i'm afraid you provided me version 2.2.9.3 instead of 2.2.9.2 - Yes I know but it should work

#16
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 14, 2022, 11:48

Hello

version 3.3.0 works good, thank you for the update!

;)

#17
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 14, 2022, 11:58

thank you, you can close the ticket! ;)

Last edited on September 14, 2022, 12:07 by andreadecamilli · #18
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 14, 2022, 12:36

Great! Welcome;)

#19
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
September 14, 2022, 13:19

well, wait...!

actually i can't see the checkboxes and use the filter!

 

 

#20
12