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Filter Slow with errors

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
galbeazaionut(@galbeazaionut)
6 Posts
Customers
December 2, 2023, 14:38

Hello,

I have a problem with your module. The filter is very SLOW: https://www.marketpc.ro/c/telefoane-mobile/

If I press for example: APPLE(34), I saw the message"please wait" and after this nothing happened. 

Work only if I press blue button filter after ajax call is finished.

I attached the settings: https://ibb.co/QN0frnW

If you need access, please tell me.

 

Thank you!

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 4, 2023, 13:33

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update  the  plugin  to latest  version

Work only if I press blue button filter after ajax call is finished. - yes you configured the plugin like that.  Please  disable  ajax redraw - https://share.pluginus.net/image/i20231204133304.png

Read this - https://products-filter.com/searching-is-slow

#2
galbeazaionut(@galbeazaionut)
6 PostsTopic Author
Customers
December 4, 2023, 19:40

Hello,

I attached the purchase code.

Check this url: https://www.marketpc.ro/c/telefoane-mobile/

Producător: Apple(123) and in page I have only 105 products.

Second problem: For example I have"Format HDD" but there is no product with this attribute.

 

Thank you!

 

Thank you!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 5, 2023, 13:17

Hello

Please  check  options - https://share.pluginus.net/image/i20231205131626.png

and  check  - https://share.pluginus.net/image/i20231205131703.png

#4
galbeazaionut(@galbeazaionut)
6 PostsTopic Author
Customers
December 7, 2023, 10:12

Hello,

It`s not ok. Please see the video:

https://streamable.com/aom387

I attached the settings: https://ibb.co/q7mv9q8

The number of products is incorrect and I have empty filters.

Thank you!

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 7, 2023, 14:26

hello

Please  drop  me  wp-admin  access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png -  I will check  it

#6
galbeazaionut(@galbeazaionut)
6 PostsTopic Author
Customers
December 7, 2023, 14:39

I attached.

 

Thank you!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2023, 11:38

Hello

Please  watch  my  video - https://share.pluginus.net/video/v20231208113801.mp4

#8
galbeazaionut(@galbeazaionut)
6 PostsTopic Author
Customers
December 8, 2023, 11:43

Hello,

Thank you for reply.

I tested and work 50%. Please see my video:

https://streamable.com/dpbqvv

With 1 filter it`s ok.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2023, 14:13

Please  do a test

#10
galbeazaionut(@galbeazaionut)
6 PostsTopic Author
Customers
December 11, 2023, 09:49

Hello,

I think it`s ok. I disabled cache filter.

1 more think: How I can add icon filter in mobile?

 

Thank you!!

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 11, 2023, 12:31

Hello

In the cache settings, find an option something like “Different cache for mobile devices” and activate it

Also, your theme hides the sidebar for mobile devices -  please disable this option

and do a test

#12