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Filter options not saving (premium version)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
lucy.ruck(@lucy-ruck)
2 Posts
Customers
December 18, 2023, 07:02

Hi there,

I recently purchased HUSKY v3.3.4.5, but now the filter options are not saving when I try to change them. The issue seems very similar to this one - https://pluginus.net/support/topic/woof-woocommerce-products-filter-v-3-3-0-licensed-but-not-saving-any-settings/ - but I have not edited any files. I'm not sure I have access to the .htaccess file and not too confident on editing wordpress files. Any help would be much appreciated.

Thanks.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 18, 2023, 15:21

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check  it

#2
lucy.ruck(@lucy-ruck)
2 PostsTopic Author
Customers
December 22, 2023, 23:35

Thanks, I've added the license key and access data now

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 25, 2023, 12:25

Hello

Please contact your hosting support to set this value: php_value max_input_vars 30000

#4