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Filter options disappear after selecting attribute

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

The [woof] attributes filter appear fine on my shop page, however, if I:
select an attribute (from Product Type for example)
then, deselect it
the whole"Product Type" section disapeers from the options, while the rest of the [woof] filter still appears

Any idea why this may be happening?

Hello

Are you using this third party plugin? - https://wordpress.org/plugins/perfect-woocommerce-brands/ - If  yes,  please disable it  and do a test

If  no  luck  -  Check  option - Advanced->Options - https://share.pluginus.net/image/i20230509121420.png

if no  luck  - add  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

 

Thanks, I think the disable Swoof influence has fixed it.

Hello

Great!  Welcome;)