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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Kstark73(@kstark73)
20 Posts
Customers
October 26, 2020, 21:33

I cannot figure out why this is happening, I have reverted back to previous version of the site to fix the problem, but when I make change elsewhere on the site, I get the same problem happening. I have a whole bunch of filters setup here: https://jesgra21.dream.press/product-category/wine/

Only the price slider is showing up. I can't sort out why. And I can't figure out what I'm doing to make it disappear. Please help!!

Last edited on October 26, 2020, 21:34 by Kstark73 · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 27, 2020, 13:09

Hello

Very  strange. Please  drop  me   FTP access

#2
Kstark73(@kstark73)
20 PostsTopic Author
Customers
October 27, 2020, 16:06

Added in private data

#3
Kstark73(@kstark73)
20 PostsTopic Author
Customers
October 28, 2020, 15:07

Is there any update on this??

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 28, 2020, 17:49

Hello

You do not have any product with these taxonomies - https://c2n.me/49BZ4Zd.png

You  can  check it - https://c2n.me/49BZgF6

#5
Kstark73(@kstark73)
20 PostsTopic Author
Customers
October 28, 2020, 23:24

That is just the listing of taxonomies. If you go to the products, you will see which products are marked with which taxonomy. Please take a closer look and let me know why the filter is not showing up. If I click on"Hide Empty Terms" to"No", all the filters show up and I can filter accordingly. But I want to make sure I can set it to"Yes" and still see the filtering. Please get back to me as soon as possible. I need to get this resolved!

#6
Kstark73(@kstark73)
20 PostsTopic Author
Customers
October 28, 2020, 23:27

I see that in the taxonomy list, it is showing that there are no products for any category. Why is it showing up on the product page, but not on the taxonomy page?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 29, 2020, 13:09

Hello

Unfortunately this does not depend on my plugin.

Contact the support of the third-party plugin that created these taxonomies for you

But I recommend using this plugin - https://wordpress.org/plugins/custom-post-type-ui/

#8