PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Filter not working when u not logged on web sait

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
artiomstr(@artiomstr)
4 Posts
Customers
August 30, 2023, 08:01

If i’m not log in on site filter not working, if i’m log in all is work fine, what a reason can it be? Deactivated already manys plugins, which were updated or installed, but promlen still here, and i can't find a reson of it

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 30, 2023, 12:33

Hello

Please  disable  JS   optimization

If  no  luck  - drop  me  exact  link  to the  issue

 

#2
artiomstr(@artiomstr)
4 PostsTopic Author
Customers
August 30, 2023, 13:55

I dont know which link is better, this is my website 

U can try to reg, and i ll see difference of filter work

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 31, 2023, 11:07

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update  the  plugin  to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Fix these  errors - https://share.pluginus.net/image/i20230831120723.png

#4
artiomstr(@artiomstr)
4 PostsTopic Author
Customers
September 4, 2023, 14:42

I'm paste license key, filter updated

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 5, 2023, 11:00

Hello

I checked, it looks like your site deletes all GET requests  - https://share.pluginus.net/video/v20230905115935.mp4 - Please disable this third-party functionality so that the filter can add search queries

#6
artiomstr(@artiomstr)
4 PostsTopic Author
Customers
September 7, 2023, 12:19

Problem resolved, but after plugin updates i have another one. https://xn--80aa6ac0a.xn--80aswg/catalog-smazochnih-materialov/gudraulic-oil/ - try to scroll down it, filter enters the menu block, something with css i mean

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 8, 2023, 11:31

Hello

Please add CSS

body .woof_sid_auto_shortcode .woof_redraw_zone {

z-index: 10;

}

#8