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filter not working showing product

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
theoneandonly(@theoneandonly)
6 Posts
Customers
December 6, 2023, 16:14

On e-liquid category page https://www.hangseneliquids.co.uk/product-category/e-liquid/ the filter states there are 4 Drink items https://markuphero.com/share/cI32wMiNUJ0ObNXNAsZ1 but when the filter is applied, no products are displayed https://markuphero.com/share/zPjQiDE26Fp9Iv2bkkWI

There are 4 Drink item exist in the store https://www.hangseneliquids.co.uk/flavour-style/drink/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 7, 2023, 12:55

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check  it

#2
theoneandonly(@theoneandonly)
6 PostsTopic Author
Customers
December 19, 2023, 11:42

login details sent. Please can you fix issue thanks

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 19, 2023, 14:11

Hello

Unfortunately, with this user role I do not have access to my plugin settings

#4
theoneandonly(@theoneandonly)
6 PostsTopic Author
Customers
December 19, 2023, 14:16

try now please

#5
theoneandonly(@theoneandonly)
6 PostsTopic Author
Customers
December 19, 2023, 21:59

are we done?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 20, 2023, 13:56

Hello

It looks like this is a conflict of third-party functionality with the SEO URL.  I turned it off - https://share.pluginus.net/image/i20231220135440.png

please  do a test

#7
theoneandonly(@theoneandonly)
6 PostsTopic Author
Customers
December 20, 2023, 18:15

doesnt look like its picking up all products e.g. catogory states 52 products in"atom" brand. Plugin only states 40 in that brand. Also surely teh filter would be eveything in that catogory not just that page as its only stating 40+10 products even though theres at least 70 products in the catogory as a whole?

#8
theoneandonly(@theoneandonly)
6 PostsTopic Author
Customers
December 21, 2023, 02:19

Ignore last above comments but when you choose a filter, it only displays first 10 products and offers a page 2 which gives a blank page with"0" . Why is this considering there is 48 products matching filter criteria?

 

Last edited on December 21, 2023, 02:20 by theoneandonly · #9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 21, 2023, 12:23

Hello

Please  check  it - https://share.pluginus.net/image/i20231221122255.png

And  read  this - https://products-filter.com/pagination-troubles-in-ajax-mode

#10