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Filter Not Working Properly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

If you go to this link: https://belvee.in/product/neon-leopard-men-t-shirt/  - This Product has 2 colors. Black and Grey !

Under Men Category page, Filter Section does show the available colors but it does not fetch this T-shirt when grey color filtered.

And when resetting, it does not bring back all the tshirts under that category

I have tried disabling turbo mode and also tried updating Quick Search and Turbo Mode Database File.

Hello

Please paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Hey Sorry for late reply

Info Added

Update - Now filter is working - its bringing up grey t-shirt but while resetting or removing filters its not bringing up all products

Test it on men section and you will see that only 10 out of 13 products come back

Hello

Please  check  it - https://c2n.me/4bKcfcp.png

And  disable Infinite Scroll

Hi

 

I have done the suggested changes

Now going to second page and back works fine but it does not work if I have used the filter once.

Use the filter and try to second page and back and it just gets messed up

I am sorry to say but I did not want to spend time in troubleshooting things. I am the only one trying to set things for this business

Hello

Ok!  Perhaps this is incompatibility with ajax mode. Please  disable   ajax  mode(turn off turbo mode before doing this)

if  no  luck  - Can I go to your website and create a test page with the filter?

Disabled Ajax Mode - Flushed Page and Object Cache - Tried in Guest Browser - No luck

 

yes please - go ahead and try it with test page

Hello

Please  do  a  test

My  test - https://c2n.me/4bPNXc0

Yes it seems to be working now !

 

It took time for changes to take effect after disabling AJAX

 

I will try to enable infinite scroll and see if its working

Yes, Infinite Scroll is working absolutely fine too !

 

What does AJAX do?

Hello

Ajax mode is sometimes incompatible with themes.  if the theme has a lot of js and ajax functions it causes a conflict