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Filter not updating products

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 Posts
Customers
July 16, 2020, 14:32

Afternoon, we are struggling with the filter. It is not updating the actual products on the page. It simply reloads all the products and does not action any pf the filter even though they show as checked and actioned on the sidebar widget.

https://paraglidenow.com/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 17, 2020, 12:40

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

To  show  products try to use  [woof_products]

#2
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
July 17, 2020, 12:43

Added

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 20, 2020, 10:39

Hello

Did  you  do  test  with  this  shortcode [woof_products]?

#4
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
July 20, 2020, 10:53

Thank you, i just tried it. It is working.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 21, 2020, 11:07

Hello

Welcome;)

#6
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
July 31, 2020, 14:51

I now have different issue after using the shortcode. My productsare not clickable and I cant access the singel prpduct page template.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 3, 2020, 10:47

Hello

Please drop  me  wp-admin+FTP access  I will check  it

#8
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
August 3, 2020, 10:55

Sorry

 

Last edited on August 3, 2020, 10:55 by shaun@cinnabar.co.za · #9
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
August 3, 2020, 10:56

Login details addded.

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 4, 2020, 11:40

Hello

How did you add this shortcode?

I did  test  page - https://paraglidenow.com/test/ - Everything works correctly

#11
shaun@cinnabar.co.za(@shaun-cinnabar-co-za)
12 PostsTopic Author
Customers
August 4, 2020, 12:09

The shortcode is added via the Divi Builder tempalte and the Woo Layout injector. On te below page I am not able to click through to the single product pages.

https://paraglidenow.com/

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 5, 2020, 11:01

Hello

 On te below page I am not able to click through to the single product pages.  - I understood that! And I showed that the problem is not in my shortcode. Test  page - https://paraglidenow.com/test/

Try  to add  shortcode  [products ]  to  test.

I see empty content on the edit page - https://c2n.me/48FiYuY.jpg

#13