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SupportWordPress&WooCommerce Plugins: HUSKY - Products Filter Professional for WooCommerce (old name is WOOF)Filter Not Showing Results

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Filter Not Showing Results

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

nigel@devon.media(@nigel-devon-media)

11 Posts

Customers

December 1, 2023, 18:55

I have a couple of issues that appear to be linked.

1 - I have 8 products in a specific product category but when I click on this item on the product filter it doesn't show any results (Usage & Occasion at the bottom of this page : https://staging2.insight-traction.com/the-knowledge-bank/image-bank/

2 - When I select any categories that genuinely have zero products it displays a blank page which is fine but when I untick the selection or click the reset button I takes me to the Shop page rather than the specific page that the filter is on.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

December 4, 2023, 13:05

Hello

Please try to disable SEO URL- https://share.pluginus.net/image/i20231204124331.png - and do a test
When the page does not have a template to display the result, the filter redirects to the shop page. Therefore, the"nothing found" template should have: <p class="woocommerce-info">No products were found matching your selection.</p>

nigel@devon.media(@nigel-devon-media)

11 PostsTopic Author

Customers

December 6, 2023, 20:48

Thank you very much for your help - I cant see where I set this, can you please advise:

Therefore, the"nothing found" template should have: <p class="woocommerce-info">No products were found matching your selection.</p>

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

December 7, 2023, 13:17

Hello

It depends on your current template. Currently this just displays a blank page when a search query doesn't find anything. Perhaps you should ask the author of your template about this

nigel@devon.media(@nigel-devon-media)

11 PostsTopic Author

Customers

December 7, 2023, 13:28

Im not sure what you mean by template?

I created the filter and have looked to see where I can change the setting you specified but cannot see this.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

December 8, 2023, 11:06

Hello

Im not sure what you mean by template? - This is the area where products are displayed and is responsible for the style of the products

These are not filter settings, these are theme or template designer settings.